Master Contracting LLC

Complaint: ***I am rejecting this response because:the gaco deck was applied on one day to the front stoopnNo pressure washing was performed on the steps Janelle was the person who did the painting. Sincerely,*** *** *** ***

I had deck paint work done in -SummerIt has a year warranty on itIt is chipped and I called robert this year and he said that he was working with the product company for reimbursementsI told him my warranty was with him and he said ok that he would get back to me to schedule the work He has not gotten back to me as of yet
Repair or refund of all monies$

Master Contracting, LLC In response to the complaint, Master Contracting, LLC performed to the exactspecifications of the manufactures recommendations on the coating systemPressurewashing and cleaning was performed on all surfaces prior to application ofcoatingsAnd only after separate site
visits, was worked issued to be performed.The first site coat of Gaco Primer was applied with a moisture count of 4.73% andallowed to dry for hrs or working days prior to the first coat of GacoDeckcoatingThe moisture test prior to the first GacoDeck coating tested at 2.35%.The GacoDeck coating was allowed to dry for hrs before the final coat of GacoDeckcoating was mixed with Gaco grip and appliedOnly Gaco decking and primer wasused on this project, no additives were used during the pressure washing process.Master Contracting, LLC will issue a check today for the $200.00, however,we advise the client to contact *** *** direct with any further conversations,the contact information has been provided below *** *** *** *** *** *** ***Seattle, WA 98119*** ***Customer care is available between 7am - 4:30pmPST seven days a week