Master Design Builders, LLC Reviews (3)
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Master Design Builders, LLC Rating
Address: 8963 Bazemore Rd, Cordova, Tennessee, United States, 38018
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Payment of $was paid on 8/17/Zero Balance due
**and ***, have been residents at *** apartments for over yearsOver the last few years, they have had an ongoing issue with paying rent on timeUnfortunately, in August they lost their privilege to pay rent with a personal check due to more than rent checks being returned due to
insufficient fundsIn September, we extended the day to pay rent to all residents until the without being charged late and legal fees due to the office being closed on Monday, September 5, due to the Labor Day holiday,The ***'s paid their rent on the and they argued about the late and legal fees that were chargedIn October, they gave their rent in the form of money order and personal check to another resident to bring into the office on the 5th of OctoberIn turn, my Community manager Monique C*** and myself contacted *** by phone as soon as we saw the payments to let her know that we can't accept her check and it needed to be replaced with a cashier's check or money orderThere was no response on ***'s endOn October at 5:pm, my property manager went to *** apartment unit to return the check to her and their son answered the door and said she wasn't therePlease see emails back and forth between myself and ***.Our Company policy states that we cannot accept partial payment for the rent, therefore we did not deposit the money order and could not accept the check**and *** were charged late and legal fees for the month of October.**and ***, have been residents at *** apartments for over yearsOver the last few years, they have had an ongoing issue with paying rent on timeUnfortunately, in August they lost their privilege to pay rent with a personal check due to more than rent checks being returned due to insufficient fundsIn September, we extended the day to pay rent to all residents until the without being charged late and legal fees due to the office being closed on Monday, September 5, due to the Labor Day holiday,The ***'s paid their rent on the and they argued about the late and legal fees that were chargedIn October, they gave their rent in the form of money order and personal check to another resident to bring into the office on the 5th of OctoberIn turn, my Community manager Monique C*** and myself contacted *** by phone as soon as we saw the payments to let her know that we can't accept her check and it needed to be replaced with a cashier's check or money orderThere was no response on ***'s endOn October at 5:pm, my property manager went to *** apartment unit to return the check to her and their son answered the door and said she wasn't therePlease see emails back and forth between myself and ***.Our Company policy states that we cannot accept partial payment for the rent, therefore we did not deposit the money order and could not accept the check**and *** were charged late and legal fees for the month of October
In addition, we have provided them with a copy of their 2006 lease, October's balance and November's pro rate amount. Their security deposit will be used for any outstanding balances on their account.if you have further questions, please feel free to contact me at ([redacted],--Thanks,