Master Flooring Design Center

We disagree with the claim of the customer.Customer is not paying the due balance.If customer still have some issue we will be happy to repair it but,Customer should pay the due balance because it two time he promise to pay and then he delay to pay and come with new reason to not pay us.Please
advise us if Revdex.com know a better solution the customer.ThanksWali

We disagree with the claim of the customer.Customer is not paying the due balance.If customer still have some issue we will be happy to repair it but,Customer should pay the due balance because it two time he promise to pay and then he delay to pay and come with new reason to not pay us.Please
advise us if Revdex.com know a better solution the customer.ThanksWali

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to...

complaint ID [redacted], and find that this resolution is satisfactory to me.  Master Flooring fixed all the problems with our floor on October 13th at no charge. 
Regards,
[redacted]

Handwritten Attachment