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Master Marine Mobile Service

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Master Marine Mobile Service Reviews (1)

[redacted] dropped of garments (we count each garment make make a preliminary or quick ticket) May 8th at 1:13pmThese garments were picked up May leth at 11:15amThe garment in question a black pair of [redacted] suit pants were not dropped off on May 8thThe last time the black [redacted] suit pants which match a black [redacted] suit jacket and confirmed by the customer to be the suit pants in question were dropped of at Grogan's Cleaners was August 25, 2Øat 2:pm and picked up August 27, at 11:31amThe bar code in the suit pants that is PERMANENT AND NONTRANSFERABLE and applied to each and every garment cleaned by Grogan's Cleaners is [redacted] is forever linked to [redacted] 's nameIf the bar code is scanned in another persons account it will alert the user the bar code is linked to [redacted] « accountFurthermore the bar code MUST be scanned into the computer system or (SPOT) in order to be scanned on the automatic sorter which puts orders together based on invoice numbers based on quick tickets that are generated at the time of drop offIf the heat seal was not scanned it goes on a hanger for orphins that at that time would be scanned into SPOT so the garment could then be scanned onto the sorter and then be baggedonce againethe last time heat seal numer [redacted] was scanned into SPOT was August 27, at 1:13pmThe black suit pants were then scanned onto the sorter August 26, at 11:21am, bagged August 26, at 11:51am, and racked at the Lufkin Grogan's Cleaners August 26, at 3:35pmThey were then sold to the customer and while the Black [redacted] Suit Jacket heatseal number was dropped off on May 8th the black [redacted] Suit pants were notWhile this would be enough information for 99.9% of the population I didnt stop thereI searched SPOT on the day in question (5-8-2017) for all black pants, slacks, and suit pantsThere were total pairs at the Lufkin Grogan's Cleaners on the day in questionAll had heat seals from previous visits and all were associated to other customersStill not satisfied I checked the incoming orders quicked and detailed around the time that [redacted] dropped offThe previous customer dropped off minutes befere [redacted] dropped off and the next closest customer dropped off over an hour after [redacted] dropped off his garmentsI mention this because during the litney of accusations and reasons why Grogan's Cleaners "lost" or "gave his black [redacted] suit pants to another customer" I spelled out each and every one of these facts only to be met with a constant interruption of "thats what you say" or " my hard earnrd money" or "you probably make thousands of dollars a year whats buying pair of black [redacted] Suit pants for a poor college kid" [redacted] attemped to have my employee give him a refund for the garments he DID drop off and picked upHe was called by me and left a detailed message by me as to what he dropped off and picked upThen I was met by a phone call from [redacted] stating he was planning to sue me which I welcome as he has no information besides his personal account and I have data and factsSo instead of following thru with his threats he [redacted] Untitled contacts the and blasts me on the internetMaybe I should do the same to him with the dean of the Texas Bible College he so quickly name dropsWe have been in business since If I lose a garment I buy itIf I ruin a garment I buy itBut I dont buy clothes for people that never brought them in the store

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