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Master Roofing

4497 County Road 44, Johnstown, Colorado, United States, 80534-9176

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Master Roofing Reviews (%countItem)

I would never recommend this company to do your roofing. They quote you a price in the beginning and when the project is completed they tell you that you owe twice as much and if you don't pay they will put a lien on your house. Absolutely criminal!! Horrible customer service with no communication with the customer!

Master Roofing Response • Mar 19, 2019

We have done nothing but communicate with this homeowner. On Saturday March 16 we had a meeting at 9 am to settle the bill. I called him at 9:30 and he stated that we did not have a meeting scheduled. We then rescheduled for 11 am at the same location. Once again a no show. I called him at 11:30 am and was given the same response that we did not have a meeting set up. We then agreed to meet 20 minutes later. He finally showed up 50 minutes later with a check for less than owed. When we pointed out that the check was not enough he grabbed the check and left. He has paid us nothing for the labor or materials used to complete this job in a timely manner.

We had to have the roof on our rental house replaced this fall and everything went great. The work was done in a timely manner and the roof looks great. Our biggest concern was nails being left in the yard after the work was done due to the children living there. Ron made sure everything was clean up and we haven't found any nails in the yard. Ron was wonderful to work with when it came to the paper work. He was very flexible with us getting payment to him. Our insurance company was running behind on claims due to the hurricanes and Ron waited without complaining for the payments from the insurance company.
When we have to put a new roof on our house we will definitely call Ron again.

Master Roofing Response • Nov 16, 2018

We were very happy to have been a part of helping restore your rental to pre-storm condition. You were great to work with as well. Thank you for choosing Master Roofing

I had my roof replaced from a hail storm in Johnstown. Ron was the gentlemen that took care of us. He took care of all the miscellaneous items that needed to be taken care of, painting, window and fence repair. He always answered his phone and was there to take of things for us! Thanks Ron

Very disappointed with Master Roofing. Took 2 months to finish the job then they overcharged us. Ron was the person we dealt with. He is unprofessional and rude!

Wes was Johnny on the spot! He quickly gave me an estimate and my roof was completed within two weeks. The courteous and respectful crew worked very hard and did the job in one day. I couldn't even tell they were here after the clean-up. Kristen was a great help dealing with insurance.
Good Job!

Master Roofing Response • Oct 02, 2018

It was a pleasure working with you and being part of restoring your home to it's beautiful prestorm condition. We appreciate your trust and will be here for you if mother nature strikes again!

Master roofing did a great job replacing our hail damaged roof.
They stripped and reshingled our roof in one day.
Their customer service was excellent also they kept us informed of where we were in the process and felt with the insurance company.
I definitely recommend Master roofing.

Master Roofing Response • Aug 21, 2018

Thanks ***! We are very happy to have been able to assist you in your roof repair.

They are the best! Wes was the only one to show up with the adjuster & got us approved. They are the insurance specialist! Had the job completed in one day! They were immaculate & cleaned up after themselves. Very very pleased! Will always recommend them!

Master Roofing Response • Aug 21, 2018

Thank you ***! We strive to do our very best and to make sure our homeowners are well taken care of.

I am very pleased with Master Roofing. We contracted them to do our roof, gutters, windows and painting. Everyone was very professional. The workmanship was great as well. I would recommend master roofing to anyone who would like professional and quality work done on their home

Master Roofing Response • Aug 21, 2018

Thank you ***! We are happy to have been able to help you on the restoration of your home after all the hail we have been getting. Thank you for trusting us to do a great job!

Masters Roofing really disappointed me on a complete reroofing job. They all of a sudden stopped working and despite multiple calls to their office and three different managers, I was unable to get them to return to finish the job. This was in November, So I had to quickly hire a second roofing company to come out and finish the job before the inclement weather came.
They overpromised and under-delivered and they were not the low bIdder, by any means.
It’s unfortunate that they pride themselves on being a female-owned company in the male dominated construction industry as they are giving women a bad name since they are one of the few with that designation.

I would recommend this company to everybody, and I MEAN everybody. This outfit works with you, is your teammate. They do not compete with you as they are a team player....The prices and choices provided are very reasonable...I am very happy that we found them......

Master Roofing Response

It was a pleasure working with these homeowners and taking care of their needs. We did the roof and gutters on this home.

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Address: 4497 County Road 44, Johnstown, Colorado, United States, 80534-9176

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+1 (970) 587-2178

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