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Master Spas of West Michigan

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Reviews Master Spas of West Michigan

Master Spas of West Michigan Reviews (5)

Run, don't walk! Out of all the houses you can rent in the area from several different people and/or companies, it is NOT worth renting from this companyFrom the very beginning they have been hard to deal withThey will take forever to send someone out to look at a problem and then that person doesn't even fix itAfter maybe a few trips they may finally get it fixedThey're always canceling appointments with you last minute and are very rudeWhen we checked out, they tried to charge us for the smoke detectors being out of date (although they were in the lease as being part of the house), fading out the outside of the front and back door from the sun (yes, the invoice actually said sun fading), and will refuse to show details on chargesWe have rented from a few different companies in the past and Swint is just unbelievable! I can't go on long enough about the problems we have had with them whenever we have had no problems with other companies in the pastStay away!

David [redacted] is a dispassionate slumlordHis repair technicians were mostly incapable of simple repairs and the office staff took 3-weeks to respond to repair requestsOur kitchen sink had to be replaced and needed two more repair visits until it functionedThe downstairs shower needed to be repaired times for the same problemNo one answered the emergency after hours telephone, even when the metal air duct cover fell out of the ceiling and smashed the lid to a toilet that someone could have been usingThey downplayed the cheap repairs to the home After researching I have found numerous complaints about Swint Realty that I wish I saw before we rented this houseNot once were we late with rent, we didn't make any loud noise and we didn't bother our neighborsWhen showing the home to new potential renters the agent left the doors unlocked so many times we had to threaten them with a police report to ensure our doors would be locked

I moved from TX to CO and spoke to every property manager in this townSwint has been the only one that has been truly helpful towards me and soooo kind! I am not someone that reviews businesses often but the way that the employees treated me at Swint has been so outstanding there are no wordsIt's very difficult to move to other states, the last thing you want to deal with is people being nasty to you during the stressful processThere were many places that were just nasty and meanSwint stands out above the crowd with their kindnessI would recommend calling them first!

Run, don't walk! Out of all the houses you can rent in the area from several different people and/or companies, it is NOT worth renting from this company. From the very beginning they have been hard to deal with. They will take forever to send someone out to look at a problem and then that person doesn't even fix it. After maybe a few trips they may finally get it fixed. They're always canceling appointments with you last minute and are very rude. When we checked out, they tried to charge us for the smoke detectors being out of date (although they were in the lease as being part of the house), fading out the outside of the front and back door from the sun (yes, the invoice actually said sun fading), and will refuse to show details on charges. We have rented from a few different companies in the past and Swint is just unbelievable! I can't go on long enough about the problems we have had with them whenever we have had no problems with other companies in the past. Stay away!

David [redacted] is a dispassionate slumlord. His repair technicians were mostly incapable of simple repairs and the office staff took 3-4 weeks to respond to repair requests. Our kitchen sink had to be replaced and needed two more repair visits until it functioned. The downstairs shower needed to be repaired 4 times for the same problem. No one answered the emergency after hours telephone, even when the metal air duct cover fell out of the ceiling and smashed the lid to a toilet that someone could have been using. They downplayed the cheap repairs to the home.
After researching I have found numerous complaints about Swint Realty that I wish I saw before we rented this house. Not once were we late with rent, we didn't make any loud noise and we didn't bother our neighbors. When showing the home to new potential renters the agent left the doors unlocked so many times we had to threaten them with a police report to ensure our doors would be locked.

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