Master Yang's World Class Tae Kwon Do

Thank you for your follow upMy name is [redacted] and I am Co-owner of Master Yang's World Class Tae Kwon DoIt is surprising to me that Mrs [redacted] had contacted the Revdex.com but I understand Credit scores and reports are important to me and many other peopleWe had meet Mrs [redacted] at a community event and as she stated soon joined our program for you young sonWe do require students to enroll on term membership agreements and at the time Mrs [redacted] chose our Little Tiger(4-yr old program) With unforeseen circumstances such as moving we do not make it a hassle for student to cancel her programShe began her child with us on 4/23/and we unfortunately did have a chance to work with her son very oftenI do recall having a conversation with Mrs [redacted] about her moving situation and ask that she write a letter for our records for cancelationI did at this point call our Billing Company to have payment stopped which is where things left offWe had not collected any Tuition on the account and I dug in further of the situation and to find out the credit card on file was not valid as to why the payment went into collectionsOften credit card expiration dates change and are not updated or for some reason the card info was incorrectI know our billing company "Affiliated Acceptance Corporation" does send several letters and phone calls the client On 9/18/I did receive a call from Mrs [redacted] informing me of the conflict she has with the account reflecting on her credit reportI immediately apologized and called our billing company to make sure both payment attempts were cancelled and to also have this incident removed from her creditTo confirm everything I did call my billing company today 10/16/to follow up that they did remove this from her Credit Report as of 9/31/I am not sure how long it would reflect on her credit report but it has been removed[redacted]

Thank you for your follow upMy name is *** *** and I am Co-owner of Master Yang's World Class Tae Kwon DoIt is surprising to me that Mrs*** had contacted the Revdex.com but I understand Credit scores and reports are important to me and many other peopleWe had meet Mrs*** at a community
event and as she stated soon joined our program for you young sonWe do require students to enroll on term membership agreements and at the time Mrs*** chose our Little Tiger(4-yr old program) With unforeseen circumstances such as moving we do not make it a hassle for student to cancel her programShe began her child with us on 4/23/and we unfortunately did have a chance to work with her son very oftenI do recall having a conversation with Mrs*** about her moving situation and ask that she write a letter for our records for cancelationI did at this point call our Billing Company to have payment stopped which is where things left offWe had not collected any Tuition on the account and I dug in further of the situation and to find out the credit card on file was not valid as to why the payment went into collectionsOften credit card expiration dates change and are not updated or for some reason the card info was incorrectI know our billing company "Affiliated Acceptance Corporation" does send several letters and phone calls the client. On 9/18/I did receive a call from Mrs*** informing me of the conflict she has with the account reflecting on her credit reportI immediately apologized and called our billing company to make sure both payment attempts were cancelled and to also have this incident removed from her creditTo confirm everything I did call my billing company today 10/16/to follow up that they did remove this from her Credit Report as of 9/31/I am not sure how long it would reflect on her credit report but it has been removed.*** ***