The "sales person" referred to by [redacted] in his complaint was meWhen I spoke with [redacted] I was never made aware that she was not the homeownerI explained the service we provide to her and she said she would have to contact [redacted] , which she did while I was at their home, and [redacted] agreed over the phone Since I was never made aware [redacted] was not married to [redacted] I proceeded to fill out an agreement with [redacted] This contract is to treat the address listed on the agreement, but was made between [redacted] and Masterguard Pest ControlTherefore [redacted] will be held responsible for the cancellation fee, not [redacted] We use this Service Agreement to protect our company from people attempting to take advantage of us by getting a cheap one-time serviceIf they had wanted a one-time service we would have charge our usual one-time price of $The price given was based on them doing services through out the year [redacted] and [redacted] claim to have sent an email immediately after they signed up to cancel the contract, however the first email we received from [redacted] and [redacted] was on August 23, 2014, days after their first service was completedWe even received payment for the first service preformed, making it apparent that they accepted our terms of service Under Wisconsin state law they have business days to cancel the service with no cancelation feeAs you'll notice in our agreement, this day cancellation policy is clearly stated at the bottom twiceIf they wanted to cancel it gives them instructions to cut off the bottom portion and send it in within business days
We have a signed contract with [redacted] that has not been completed. We intend to up hold our end of the agreement by continuing service. If [redacted] terminates service he will be help responsible for 60% of the remaining balance. Refer to service agreement attached to previous email, if you have any questions Thank you
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] The fact that this guy is flat out lying saying that he contacted me when [redacted] was home is a load of liesI'll tell you why that is one of my close friends that provides the same service as these people do that does my business propertyWhy would I use a third party I don't know when I have a guy that will do it for me cheaperIf these guys would have contacted me then they would have gotten the NOAs does the no solicitors sign on my door indicate I don't by door to door servicesAs far as the email goes that date is the one 2nd attempt to contact you guys because you never return a response!!!!! This either ends here or my lawyer is going to be the one that ends this please let me know how you guys would like to handle this? I'm trying to play nice but if you guys want to continue on your quest of wrong doing and flat out lying I promise I have plenty to support and my lawyer agreesLast chance fellowsTake it or leave it as I've said before it's not going to be me paying the court fees and the what notAs a business owner in the area I will make sure everyone I talk to about your product and company knows what they are dealing withThese are your decisions ans frankly Id like to see some kind of proof that you talked to me?????? This is going to be the strongest part about my case and I'm not going to tell you why it was impossible for you to talk to me on that dateBut you guys will find out when we get to that pointThanks for saying this in writing though that you talked to me and I approved itits great catching people in liesGood luck qnd way to take plenty of time to respond it shows how organized your company is! So I leave you with this either wipe the bill or lawyer is coming after the bill , what we paid and moreI'm in for whatever you guys decide to do! Regards, [redacted]
The "sales person" referred to by [redacted] in his complaint was meWhen I spoke with [redacted] I was never made aware that she was not the homeownerI explained the service we provide to her and she said she would have to contact [redacted] , which she did while I was at their home, and [redacted] agreed over the phone Since I was never made aware [redacted] was not married to [redacted] I proceeded to fill out an agreement with [redacted] This contract is to treat the address listed on the agreement, but was made between [redacted] and Masterguard Pest ControlTherefore [redacted] will be held responsible for the cancellation fee, not [redacted] We use this Service Agreement to protect our company from people attempting to take advantage of us by getting a cheap one-time serviceIf they had wanted a one-time service we would have charge our usual one-time price of $The price given was based on them doing services through out the year [redacted] and [redacted] claim to have sent an email immediately after they signed up to cancel the contract, however the first email we received from [redacted] and [redacted] was on August 23, 2014, days after their first service was completedWe even received payment for the first service preformed, making it apparent that they accepted our terms of service Under Wisconsin state law they have business days to cancel the service with no cancelation feeAs you'll notice in our agreement, this day cancellation policy is clearly stated at the bottom twiceIf they wanted to cancel it gives them instructions to cut off the bottom portion and send it in within business days
We have a signed contract with [redacted] that has not been completed. We intend to up hold our end of the agreement by continuing service. If [redacted] terminates service he will be help responsible for 60% of the remaining balance. Refer to service agreement attached to previous email, if you have any questions Thank you
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] The fact that this guy is flat out lying saying that he contacted me when [redacted] was home is a load of liesI'll tell you why that is one of my close friends that provides the same service as these people do that does my business propertyWhy would I use a third party I don't know when I have a guy that will do it for me cheaperIf these guys would have contacted me then they would have gotten the NOAs does the no solicitors sign on my door indicate I don't by door to door servicesAs far as the email goes that date is the one 2nd attempt to contact you guys because you never return a response!!!!! This either ends here or my lawyer is going to be the one that ends this please let me know how you guys would like to handle this? I'm trying to play nice but if you guys want to continue on your quest of wrong doing and flat out lying I promise I have plenty to support and my lawyer agreesLast chance fellowsTake it or leave it as I've said before it's not going to be me paying the court fees and the what notAs a business owner in the area I will make sure everyone I talk to about your product and company knows what they are dealing withThese are your decisions ans frankly Id like to see some kind of proof that you talked to me?????? This is going to be the strongest part about my case and I'm not going to tell you why it was impossible for you to talk to me on that dateBut you guys will find out when we get to that pointThanks for saying this in writing though that you talked to me and I approved itits great catching people in liesGood luck qnd way to take plenty of time to respond it shows how organized your company is! So I leave you with this either wipe the bill or lawyer is coming after the bill , what we paid and moreI'm in for whatever you guys decide to do! Regards, [redacted]