I am not at all surprised MsH [redacted] is being deceitful regarding her billI've included the estimate that was provided prior to services that she authorizedI've also provided the bill she received with the missed chargesInstead of speaking up at the time of discharge, she elected to see if she could get away with a lower billWhen contacted on several occasions about the error, she argued this was our mistake and she shouldn't be chargedI pointed out this was a service she authorized via the estimate and was long overdueShe stated she would not pay and I informed her I would let the collection service handle it from hereShe's received notices every month since 6-and has plenty of time to resolve this but has instead chosen to ignore our calls and letters.Sincerely,D [redacted] sDVM
I am not at all surprised Ms. H[redacted] is being deceitful regarding her bill. I've included the estimate that was provided prior to services that she authorized. I've also provided the bill she received with the missed charges. Instead of speaking up at the time of discharge, she elected to see if...
she could get away with a lower bill. When contacted on several occasions about the error, she argued this was our mistake and she shouldn't be charged. I pointed out this was a service she authorized via the estimate and was long overdue. She stated she would not pay and I informed her I would let the collection service handle it from here. She's received notices every month since 6-2017 and has plenty of time to resolve this but has instead chosen to ignore our calls and letters.Sincerely,D[redacted]s. DVM
I am not at all surprised MsH [redacted] is being deceitful regarding her billI've included the estimate that was provided prior to services that she authorizedI've also provided the bill she received with the missed chargesInstead of speaking up at the time of discharge, she elected to see if she could get away with a lower billWhen contacted on several occasions about the error, she argued this was our mistake and she shouldn't be chargedI pointed out this was a service she authorized via the estimate and was long overdueShe stated she would not pay and I informed her I would let the collection service handle it from hereShe's received notices every month since 6-and has plenty of time to resolve this but has instead chosen to ignore our calls and letters.Sincerely,D [redacted] sDVM
I am not at all surprised Ms. H[redacted] is being deceitful regarding her bill. I've included the estimate that was provided prior to services that she authorized. I've also provided the bill she received with the missed charges. Instead of speaking up at the time of discharge, she elected to see if...
she could get away with a lower bill. When contacted on several occasions about the error, she argued this was our mistake and she shouldn't be charged. I pointed out this was a service she authorized via the estimate and was long overdue. She stated she would not pay and I informed her I would let the collection service handle it from here. She's received notices every month since 6-2017 and has plenty of time to resolve this but has instead chosen to ignore our calls and letters.Sincerely,D[redacted]s. DVM