Customer agreed to terms and conditions with signature approval, per Invoice contract enclosed. All American had scheduled delivery date and time with client and all merchandise client ordered was prepared and ready for installation which involves many hours...
of time, labor and assembly. All American stands behind our company policy contract agreement with client for All Sales are Final, No Refunds including exchanges are authorized.
All American sold the client a satisfactory assembled end table which he took with him from our Scottsdale showroom. Client claims after some time the bolts on the table legs have become loose. To simply correct this matter, All American has offered to verbally instruct the client over...
the phone on how to tighten the 4 bolts that have become loose, which he has refused. All American has also agreed to have the client come back into the store where we can tighten the bolts for him or we will exchange the table for a new table, also which the client has refused. If the client wishes to have our service department come out to his home, we will agree to this however the service fee will be $75.00.
Customer agreed to terms and conditions with signature approval, per Invoice contract enclosed. All American had scheduled delivery date and time with client and all merchandise client ordered was prepared and ready for installation which involves many hours...
of time, labor and assembly. All American stands behind our company policy contract agreement with client for All Sales are Final, No Refunds including exchanges are authorized.
All American sold the client a satisfactory assembled end table which he took with him from our Scottsdale showroom. Client claims after some time the bolts on the table legs have become loose. To simply correct this matter, All American has offered to verbally instruct the client over...
the phone on how to tighten the 4 bolts that have become loose, which he has refused. All American has also agreed to have the client come back into the store where we can tighten the bolts for him or we will exchange the table for a new table, also which the client has refused. If the client wishes to have our service department come out to his home, we will agree to this however the service fee will be $75.00.