Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint
[Provide details of why you are not satisfied with this resolution.]
Regards,
I have told you and them, I showed the proof that I did not sign their receipt, Darin and I compared signatures that are obviously not mineDarin even told me they were investigating the Bartender.So I have sent them my documentation and my copies of the receipt I have with no signature! So the signature they have is not mine!
Sent: Tuesday, July 28, 3:PM To: drteam Subject: Complainumber *** HelloJR’s Bar & Grill received a letter dated July 15, several days ago, regarding the above complainI am looking into the situation and will be responding to you, as well as on the Revdex.com website,
as soon as possibleThank you, Mark Mark K***, Accounting Supervisor
Sent: Tuesday, August 11, 2015 2:06 PMTo: drteam <[email protected]>; drteam <[email protected]>Subject: FW: Complaint ID [redacted] (JR's Bar & Grill) Good afternoon, Revdex.com:This is in response to a letter received by JR's Bar & Grill at 808 Pacific St. in Houston, TX 77006 (complaint ID [redacted]). We have previously submitted a copy of the receipt, along with the email below.We then received a response from the customer, indicating that he was not pleased with the outcome.I have spoken with Charles A[redacted], President and CEO of JR's Bar & Grill.Normally, in this situation, we would ask for the customer to produce his own receipt, since the receipt (signed by the customer) that we have indicates the facts, as follows:Drinks purchased - $18.00Tip paid - $9.00Total paid - $27.00Despite the fact that the customer has not been able to produce his own receipt, Mr. A[redacted] has decided to offer to the customer to reimburse him for the $9.00 tip that the customer claims was never paid.He also encourages the customer to always keep a copy of his receipt in these situations, so that he has proof to back up his claims.We will leave an envelope with the $9.00 in it for the customer to pick up at JR's Bar & Grill at 808 Pacific St. in Houston, TX 77006 - the envelope will have his name on it, [redacted]We wish the customer well.Mark Mark K[redacted], Accounting SupervisorCharles A[redacted] Investments, Inc.810 Pacific St. Houston, TX 77006713-521-0193713-521-3926 fax
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint
[Provide details of why you are not satisfied with this resolution.]
Regards,
I have told you and them, I showed the proof that I did not sign their receipt, Darin and I compared signatures that are obviously not mineDarin even told me they were investigating the Bartender.So I have sent them my documentation and my copies of the receipt I have with no signature! So the signature they have is not mine!
Sent: Tuesday, July 28, 3:PM To: drteam Subject: Complainumber *** HelloJR’s Bar & Grill received a letter dated July 15, several days ago, regarding the above complainI am looking into the situation and will be responding to you, as well as on the Revdex.com website,
as soon as possibleThank you, Mark Mark K***, Accounting Supervisor
Sent: Tuesday, August 11, 2015 2:06 PMTo: drteam <[email protected]>; drteam <[email protected]>Subject: FW: Complaint ID [redacted] (JR's Bar & Grill) Good afternoon, Revdex.com:This is in response to a letter received by JR's Bar & Grill at 808 Pacific St. in Houston, TX 77006 (complaint ID [redacted]). We have previously submitted a copy of the receipt, along with the email below.We then received a response from the customer, indicating that he was not pleased with the outcome.I have spoken with Charles A[redacted], President and CEO of JR's Bar & Grill.Normally, in this situation, we would ask for the customer to produce his own receipt, since the receipt (signed by the customer) that we have indicates the facts, as follows:Drinks purchased - $18.00Tip paid - $9.00Total paid - $27.00Despite the fact that the customer has not been able to produce his own receipt, Mr. A[redacted] has decided to offer to the customer to reimburse him for the $9.00 tip that the customer claims was never paid.He also encourages the customer to always keep a copy of his receipt in these situations, so that he has proof to back up his claims.We will leave an envelope with the $9.00 in it for the customer to pick up at JR's Bar & Grill at 808 Pacific St. in Houston, TX 77006 - the envelope will have his name on it, [redacted]We wish the customer well.Mark Mark K[redacted], Accounting SupervisorCharles A[redacted] Investments, Inc.810 Pacific St. Houston, TX 77006713-521-0193713-521-3926 fax