Materials Management & Recycling

Revdex.com: I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [Provide details of why you are not satisfied with this resolution.]The yard has NOT been repaired The company did come by to view damage to property and gave verbal commitment to repair damage, seed and straw They're waiting for a permit from the [redacted] to place the dumpster in front of their property In order to move the dumpster, our property has to be accessed again After receiving verbal commitment, a written text was received on Tuesday, February 21, confirming the same We will only accept an offer once the damage is repaired According to the company representative (Brandon L [redacted] ), it should be done within the next week (depends of permit from the city) Regards, [redacted]

A truck was delivering a large construction container to a property behind oursWithout permission, the driver accessed our property to drop-off the container (separate occasions) While on our property, trenches were dug out There are numerous tire tracks, as well as a DEEP trench that could be a hazard for anyone walking in the area
After noticing the 1st damage, we call the number on the container (voice-mail...mailbox full)
A week or so later, a 2nd truck returned My niece questioned the driver about the damage He told her that they would repair it after their project is completed We called the number on the truck (*** *** * ***) *** told us that it would be repaired after the project was completed.....not acceptable We requested the owners number (***) We spoke with *** (CEO's executive assistant) After explaining the situation to her, she stated that she would have someone investigate the situation and call back No response

Called business was informed that [redacted] is the company responsible for the damage being done in the yard. A week and a half ago Materials Management & Recycling was informed that the damage in the yard was fixed.

Revdex.com:
I have reviewed the offer...

and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[Provide details of why you are not satisfied with this resolution.]The yard has NOT been repaired.  The company did come by to view damage to property and gave verbal commitment to repair damage, seed and straw.  They're waiting for a permit from the [redacted] to place the dumpster in front of their property.  In order to move the dumpster, our property has to be accessed again.  After receiving verbal commitment, a written text was received on Tuesday, February 21, 2017 confirming the same.  We will only accept an offer once the damage is repaired.  According to the company representative (Brandon L[redacted]), it should be done within the next week (depends of permit from the city).
Regards,
[redacted]

This is to inform you that the work to fix my yard has been resolved and satisfied.  Date completed 3/9/2017Thank you so much for you help with getting this resolved.[redacted]