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Matified Performance Reviews (5)

Complaint: [redacted] I am rejecting this response because: I here have provided my last "receipt" stating "Matified Performance" still currently owes me $400.00 and no change balance. Their was other legal issues involving other community members involving legal action yes but has nothing to do with the $400.00 they owe me. And their also was no "threats" that have ever came from myself [redacted] ***. "Matified Performance" is involving other community members I do not know why and identifying them pertaining to a other legal cases then stated in this legal complaint not involving [redacted] . The milage and dates reported to the "ALU auto warranty company" were not my legal responsibility and was reported bye "Matified Performance" stating milage and dates if their is any discrepancy about milage and arrival dates that is on the automotive side, customers do not report milage or dates to the warranty company.. this is shop submitted documents to the warranty company stating milage. Not signed bye the consumer to verify what they submitted for milage report. Warranty contract # YT006892G5... [email protected] warranty contact information is "AUL- 1 (888)-285-2567" regarding any questions to the warranty company. Other legal issues will be delt with bye local and country law inforcment . Case number- [redacted] . Officer " [redacted] " regarding other legal statements that are not pertaining to the automotive work. Or complaint submitted. I am seeking payment of my remaining $400.00 balance that I have been ignored about bye shop owner "Mathew j [redacted] the bank account used bye the shop was shop owners grandmother "Joanne J [redacted] " not sure why the business account was not used. But a relative of their families... again here is my receipt stating "Matified Performance " owes $400.00 to [redacted] ***. Signed from "Matified Performance " Sincerely, [redacted] ***

Responding to complaint filed # [redacted] is filing a complaint and Matified Performance is wanting to dispute the complaint and move to mediationThe customer, [redacted] ***, did bring his vehicle into shop in June of and then again in August of In June, he stated that his transmission is going out and wondered if his supplement insurance would pay for itDebbie J***, office manager, called and the insurance company stated they wouldHe then took his vehicle and waited until August to have it fixedHis vehicle did not shift into 6th gear and was at 90,in June of but the customer wanted to wait to have his vehicle fixed as it was the only one he hadIn August, customer brought vehicle back in with mileage of and wanted the transmission fixedThe office manager, Debbie J***, called the warranty in and the adjuster agreed to only pay for $1,which included his deductible of $The vehicle has several other issues while in the shop to be fixed for the transmissionThe vehicle stayed in the shop for an additional days (labor hours) and was finally fixedThe customer, [redacted] ***, did put $on his account to pay for the transmissionOnce the vehicle was repaired, the customer picked up vehicle and leftDebbie J [redacted] spent days with the insurance adjuster to get payment in form of a manual credit card entry which included a large fee for handling credit number via faxMatified Performance was paid $1,147,which is a $less due to his deductible and then an additional for manual credit card entry via faxMr [redacted] has been working with Debbie J [redacted] (with numerous messages) to state that he was willing to wait for the balance of $for the transmissionMr [redacted] agreed to take out the deducible and the credit card fees out of the $he put down for the transmissionOn November 4, at 9:pm Mr [redacted] stated, "he only wants $300.00" and also stated that to pay it when his other customer pays and not to be put into a bindThen out of no where, he started threatening Matthew and the shop and putting very negative information onto Facebook (social media) stating: "the shop got $2,for a warranty claim and Matified Performance ripped him off and to never go there" among other verbal statements on Facebook and text messagesMatified Performance received only $1,for the repair of Mr [redacted] vehicle and absorbed the credit card fee chargeMr [redacted] and his friend, [redacted] of [redacted] ***, has been making several threats since then and has started to stalk and harass the business and family membersThen Mr [redacted] started his complaint with the Revdex.com and Matthew J [redacted] and Debbie J [redacted] has agreed to press charges and move forward on several other issues that Mr [redacted] has causedMatthew J [redacted] would like to go forward with this complaint and request mediationSince all of the threats and harassment from Mr [redacted] and [redacted] , Matthew has been in the process of filing charges against those individuals for such threats as per the Sweet Home Police Department Thank You, Matthew J*** please advise if you need the original work orders, repairs orders, warranty statement, fax payment statement etc to move forward on this claim

Revdex.com:I have reviewed the response made by the business in reference to complaint ID .***,and find that arbitration is necessaryI am seeking my $that is owed to meAlso their was no extra work or matanance done to my car other then transmission they came to have hours into my car for labor but me as a consumer was not aware of any extra labor or strafe fees that should of been covered in the work order they sent to my warranty company due to being paid bye warranty the owner is not responsible for storage fees the warranty pays thatI here have certified dealership invoice staying "Manuel transmission/transaxle replacement " takes standard hours or hours if parts are needed transferred over to new carBase coast for this job is $for labor jobNot sure what extra matanance that was done to my car when in the shop but if extra work was done the warranty company was to be notified of any labor quote changes and such timesI am only seeking my money owed and will let the community dictate to not take their hard earned money to this shopI am waiting for more document's to arrive via "USPS" 7-days...Sincerely,*** ***

Responding to complaint filed #[redacted]
[redacted] is filing a complaint and Matified Performance is wanting to dispute the complaint and move to mediation. The customer, [redacted], did bring his vehicle into shop in June of 2016 and then again in August of 2016. In June, he stated that his...

transmission is going out and wondered if his supplement insurance would pay for it. Debbie J[redacted], office manager, called and the insurance company stated they would. He then took his vehicle and waited until August to have it fixed. His vehicle did not shift into 6th gear and was at 90,250 in June of 2016 but the customer wanted to wait to have his vehicle fixed as it was the only one he had. In August, customer brought vehicle back in with mileage of 104608 and wanted the transmission fixed. The office manager, Debbie J[redacted], called the warranty in and the adjuster agreed to only pay for $1,247.48 which included his deductible of $100.00. The vehicle has several other issues while in the shop to be fixed for the transmission. The vehicle stayed in the shop for an additional 2 days (10.2 labor hours) and was finally fixed. The customer, [redacted], did put $600.00 on his account to pay for the transmission. Once the vehicle was repaired, the customer picked up vehicle and left. Debbie J[redacted] spent 2 days with the insurance adjuster to get payment in form of a manual credit card entry which included a large fee for handling credit number via fax. Matified Performance was paid $1,147,48 which is a $100.00 less due to his deductible and then an additional 68.90 for manual credit card entry via fax. Mr. [redacted] has been working with Debbie J[redacted] (with numerous messages) to state that he was willing to wait for the balance of $400.00 for the transmission. Mr [redacted] agreed to take out the deducible and the credit card fees out of the $600.00 he put down for the transmission. On November 4, 2016 at 9:33 pm  Mr. [redacted] stated, "he only wants $300.00" and also stated that to pay it when his other customer pays and not to be put into a bind. Then out of no where, he started threatening Matthew and the shop and putting very negative information onto Facebook (social media) stating: "the shop got $2,300 for a warranty claim and Matified Performance ripped him off and to never go there" among other verbal statements on Facebook and text messages. Matified Performance received only $1,147.48 for the repair of Mr. [redacted] vehicle and absorbed the credit card fee charge. Mr. [redacted] and his friend, [redacted] of [redacted], has been making several threats since then and has started to stalk and harass the business and family members. Then Mr. [redacted] started his complaint with the Revdex.com and Matthew J[redacted] and Debbie J[redacted] has agreed to press charges and move forward on several other issues that Mr. [redacted] has caused. Matthew J[redacted] would like to go forward with this complaint and request mediation. Since all of the threats and harassment from Mr [redacted] and [redacted], Matthew has been in the process of filing charges against those individuals for such threats as per the Sweet Home Police Department. 
Thank You, 
Matthew J[redacted] 
please advise if you need the original work orders, repairs orders, warranty statement, fax payment statement etc to move forward on this claim. .

Complaint: [redacted]
I am rejecting this response because: I here have provided my last "receipt" stating  "Matified  Performance" still currently owes me $400.00 and no change balance. Their was other legal  issues involving other community  members involving legal action yes but has nothing to do with the $400.00 they owe me. And their also was no "threats" that have ever came from myself [redacted]. "Matified  Performance" is involving other community  members I do not know why and identifying them pertaining to a other legal cases then stated in this legal complaint not involving [redacted] . The milage and dates reported  to the "ALU auto warranty company" were not my legal responsibility and was reported bye "Matified Performance" stating milage and dates if their is any discrepancy  about milage and arrival dates that is on the automotive side, customers do not report milage or dates to the warranty  company.. this is shop submitted  documents to the warranty company stating milage. Not signed bye the consumer to verify what they submitted  for milage  report. Warranty  contract  # YT006892G5... [email protected] warranty contact  information  is "AUL- 1 (888)-285-2567" regarding  any questions to the warranty company. Other legal issues will be delt with bye local and country law inforcment . Case number- [redacted]. Officer "[redacted]" regarding  other legal statements  that are not pertaining to the automotive work. Or complaint submitted. I am seeking payment  of my remaining   $400.00 balance that I have been ignored about bye shop owner  "Mathew j [redacted] the bank account used bye the shop was shop owners grandmother  "Joanne  J[redacted] " not sure why the business  account  was not used. But a relative of their families... again here is my receipt  stating  "Matified  Performance " owes $400.00 to [redacted]. Signed from "Matified  Performance " 
Sincerely,
[redacted]

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Address: 1591 41st Ave, Sweet Home, Oregon, United States, 97386

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