*** Ref# *** was given a Warranty that said in house warranty only .If anyone else works on the truck it voids the warranty Mr*** choose to have someone else work on it before contacting usIts Like buying a new ford truck and taking to a chevy dealer to get it worked on.Thanks
***Affordable Todd Wrecker & Repair812-689-
The business is still in the process of finalizing its investigation of the customer's complaintWe anticipate completing our investigation in the near future and will continue to discuss potential solutions with the customer
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted] have had no response from todd wrecker
The work that was completed was exactly what Mr. [redacted] asked of us to repair. We had informed Mr. [redacted] that the bracket was broken that he is referring to in his complaint. He stated that the bracket has been broken this long, don't see no need in...
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.] Todds Wreker and Repair was contacted the morning of the breakdown. They never stated they would go retrieve my truck and they stated for me to go ahead and have the truck looked at to confirm the issue with it. Todds Wrecker was kept up to date every step of the issue. I do have all documentation and phone records to prove Todds Wrecker was aware of the issue.
Regards,
[redacted]
*** Ref# *** was given a Warranty that said in house warranty only .If anyone else works on the truck it voids the warranty Mr*** choose to have someone else work on it before contacting usIts Like buying a new ford truck and taking to a chevy dealer to get it worked on.Thanks
***Affordable Todd Wrecker & Repair812-689-
The business is still in the process of finalizing its investigation of the customer's complaintWe anticipate completing our investigation in the near future and will continue to discuss potential solutions with the customer
Mr*** did not provide a clarification/documentation for his complaint
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted] have had no response from todd wrecker
The work that was completed was exactly what Mr. [redacted] asked of us to repair. We had informed Mr. [redacted] that the bracket was broken that he is referring to in his complaint. He stated that the bracket has been broken this long, don't see no need in...
replacing it now.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.] Todds Wreker and Repair was contacted the morning of the breakdown. They never stated they would go retrieve my truck and they stated for me to go ahead and have the truck looked at to confirm the issue with it. Todds Wrecker was kept up to date every step of the issue. I do have all documentation and phone records to prove Todds Wrecker was aware of the issue.
Regards,
[redacted]