The work that was completed was exactly what Mr [redacted] asked of us to repair We had informed Mr [redacted] that the bracket was broken that he is referring to in his complaint He stated that the bracket has been broken this long, don't see no need in replacing it now
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Todds Wreker and Repair was contacted the morning of the breakdownThey never stated they would go retrieve my truck and they stated for me to go ahead and have the truck looked at to confirm the issue with itTodds Wrecker was kept up to date every step of the issueI do have all documentation and phone records to prove Todds Wrecker was aware of the issue Regards, [redacted] ***
The work that was completed was exactly what Mr [redacted] asked of us to repair We had informed Mr [redacted] that the bracket was broken that he is referring to in his complaint He stated that the bracket has been broken this long, don't see no need in replacing it now
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Todds Wreker and Repair was contacted the morning of the breakdownThey never stated they would go retrieve my truck and they stated for me to go ahead and have the truck looked at to confirm the issue with itTodds Wrecker was kept up to date every step of the issueI do have all documentation and phone records to prove Todds Wrecker was aware of the issue Regards, [redacted] ***