vehicle was dropped to repair shop for tu, oil change , and new brakes , upon dropping vehicle off I let the woman at front desk ( [redacted] moore) know that the vehicle just started to idle funny the day beforeshe assured they would take care of the tune up etc and get back to me with the idling issueover the course of the next week I was first told my brakes were at 75% and just had an excess of brake dust which was the cause for them squeaking, then I was told first that replacing the idle air control valve and the erg valve would fix the idling problem, to which I agreed to pay for, then I recieved a call that the vehicle wasn't shifting properly and that my ECU and then finally my transmission were to blameAt this point I informed [redacted] I never had any problems with the car shifting and that I felt it was due to there negligence, I asked to pay for the tuneup, oil change, and valves that were replacedi went to pick up the vehicle and was told that my receipt did
MY CAR IS A *** DAKOTA VI HAD JOES AUTO REPAIR REPLACE THE VALVE COVER GASKETS AND THE THERMOSTATI WAS CHARGED AN EXCESSIVE AMOUNT FOR THE LABOR
REPLACE THE VALVE COVER GASKETS= $LABOR S/B NO MORE THAN HRSHOP TIME
REPLACE THE THERMOSTAT = $LABOR S/B NO MORE THAN 1/HRSHOP TIME
BOTH OF THESE JOBS ARE SIMPLE STRAIGHT FORWARD REPAIRS PARTICULARLY THE THERMOSTAT REPLACETHERE ARE ONLY TWO HALF INCH BOLT THAT HOLD THE THERMOSTAT HOUSING, THEY ARE ACCESSIBLE AND EASY TO REMOVEMAXIMUM REPAIR TIME HALF AN HOUR, REPLACING TWO VALVE COVER GASKET WHICH HAVE SIX THREE EIGHT BOLT EACH SHOULD NOT TAKE MORE THAN ONE HOURI AM A WOMAN AND THIS SHOP TOOK ADVANTAGE OF MY IGNORANCE ABOUT AUTOMOBILESPEOPLE THAT I TRUST HAVE ADVISED ON THIS SITUATIONI BELIEVE THIS REPAIR SHOP SHOULD REIMBURSE THE OVERCHARGES I HAVE INCURREDAT A MINIMUM THEY SHOULD GET A BLACK MARK ON THERE RECORD
This all started with an oil change gone wrongOil change was completed then the car sat for a few days before I drove it to Sacramento and back to pick up a boat (miles round trip.) Then the next morning after driving it about another miles towing a trailer, I came back to where it was parked to find a puddle of oil after only minutes of it being parkedUpon closer inspection I found that the oil filter was covered in oil as well as the whole underside of my car that had been pristine before thisObviously I called *** and they said of course they'd fix it bring it inI had to drop my truck off again (and again set up rides to and from there and take time out of my day and not be able to use my truck), but I figured it'd be a good time for them to take a look at my a/c, that was working on degree day, just not as good as i'd like for my truck that is in such nice shapeI got a call from them saying that I needed a new condenser because it was full of bugs and had
Brought in my dodge charger due to crank shaft issue and delayed start up and 1500$ later the issue was still not fixed and part is still in the box & not in the car Now my car has no power when driving it on the road even if I press the pedal to the floor it won't goThe throttle sensor code is now on in my car and they claim they can't fixed anything unless they pull the whole engine out and get in thereMind u that it never has that issue when it went to the shop and now I can't even drive it due to the fact it's a safety hazard nowI would like a full refund of what I paid so that I can get it fixed correctly and it will be driveable againThey replaced parts that didn't even need to be replaced and now I'm stuck without a vehicle and out 1500$
This all started with an oil change gone wrongOil change was completed then the car sat for a few days before I drove it to Sacramento and back to pick up a boat (miles round trip.) Then the next morning after driving it about another miles towing a trailer, I came back to where it was parked to find a puddle of oil after only minutes of it being parkedUpon closer inspection I found that the oil filter was covered in oil as well as the whole underside of my car that had been pristine before thisObviously I called *** and they said of course they'd fix it bring it inI had to drop my truck off again (and again set up rides to and from there and take time out of my day and not be able to use my truck), but I figured it'd be a good time for them to take a look at my a/c, that was working on degree day, just not as good as i'd like for my truck that is in such nice shapeI got a call from them saying that I needed a new condenser because it was full of bugs and had
vehicle was dropped to repair shop for tu, oil change , and new brakes , upon dropping vehicle off I let the woman at front desk ( *** moore) know that the vehicle just started to idle funny the day beforeshe assured they would take care of the tune up etc and get back to me with the idling issueover the course of the next week I was first told my brakes were at 75% and just had an excess of brake dust which was the cause for them squeaking, then I was told first that replacing the idle air control valve and the erg valve would fix the idling problem, to which I agreed to pay for, then I recieved a call that the vehicle wasn't shifting properly and that my ECU and then finally my transmission were to blameAt this point I informed *** I never had any problems with the car shifting and that I felt it was due to there negligence, I asked to pay for the tuneup, oil change, and valves that were replacedi went to pick up the vehicle and was told that my receipt did
MY CAR IS A *** DAKOTA VI HAD JOES AUTO REPAIR REPLACE THE VALVE COVER GASKETS AND THE THERMOSTATI WAS CHARGED AN EXCESSIVE AMOUNT FOR THE LABOR
REPLACE THE VALVE COVER GASKETS= $LABOR S/B NO MORE THAN HRSHOP TIME
REPLACE THE THERMOSTAT = $LABOR S/B NO MORE THAN 1/HRSHOP TIME
BOTH OF THESE JOBS ARE SIMPLE STRAIGHT FORWARD REPAIRS PARTICULARLY THE THERMOSTAT REPLACETHERE ARE ONLY TWO HALF INCH BOLT THAT HOLD THE THERMOSTAT HOUSING, THEY ARE ACCESSIBLE AND EASY TO REMOVEMAXIMUM REPAIR TIME HALF AN HOUR, REPLACING TWO VALVE COVER GASKET WHICH HAVE SIX THREE EIGHT BOLT EACH SHOULD NOT TAKE MORE THAN ONE HOURI AM A WOMAN AND THIS SHOP TOOK ADVANTAGE OF MY IGNORANCE ABOUT AUTOMOBILESPEOPLE THAT I TRUST HAVE ADVISED ON THIS SITUATIONI BELIEVE THIS REPAIR SHOP SHOULD REIMBURSE THE OVERCHARGES I HAVE INCURREDAT A MINIMUM THEY SHOULD GET A BLACK MARK ON THERE RECORD
vehicle was dropped to repair shop for tu, oil change , and new brakes , upon dropping vehicle off I let the woman at front desk ( *** moore) know that the vehicle just started to idle funny the day beforeshe assured they would take care of the tune up etc and get back to me with the idling issueover the course of the next week I was first told my brakes were at 75% and just had an excess of brake dust which was the cause for them squeaking, then I was told first that replacing the idle air control valve and the erg valve would fix the idling problem, to which I agreed to pay for, then I recieved a call that the vehicle wasn't shifting properly and that my ECU and then finally my transmission were to blameAt this point I informed *** I never had any problems with the car shifting and that I felt it was due to there negligence, I asked to pay for the tuneup, oil change, and valves that were replacedi went to pick up the vehicle and was told that my receipt did
Brought in my dodge charger due to crank shaft issue and delayed start up and 1500$ later the issue was still not fixed and part is still in the box & not in the car Now my car has no power when driving it on the road even if I press the pedal to the floor it won't goThe throttle sensor code is now on in my car and they claim they can't fixed anything unless they pull the whole engine out and get in thereMind u that it never has that issue when it went to the shop and now I can't even drive it due to the fact it's a safety hazard nowI would like a full refund of what I paid so that I can get it fixed correctly and it will be driveable againThey replaced parts that didn't even need to be replaced and now I'm stuck without a vehicle and out 1500$
vehicle was dropped to repair shop for tu, oil change , and new brakes , upon dropping vehicle off I let the woman at front desk ( [redacted] moore) know that the vehicle just started to idle funny the day beforeshe assured they would take care of the tune up etc and get back to me with the idling issueover the course of the next week I was first told my brakes were at 75% and just had an excess of brake dust which was the cause for them squeaking, then I was told first that replacing the idle air control valve and the erg valve would fix the idling problem, to which I agreed to pay for, then I recieved a call that the vehicle wasn't shifting properly and that my ECU and then finally my transmission were to blameAt this point I informed [redacted] I never had any problems with the car shifting and that I felt it was due to there negligence, I asked to pay for the tuneup, oil change, and valves that were replacedi went to pick up the vehicle and was told that my receipt did
MY CAR IS A *** DAKOTA VI HAD JOES AUTO REPAIR REPLACE THE VALVE COVER GASKETS AND THE THERMOSTATI WAS CHARGED AN EXCESSIVE AMOUNT FOR THE LABOR
REPLACE THE VALVE COVER GASKETS= $LABOR S/B NO MORE THAN HRSHOP TIME
REPLACE THE THERMOSTAT = $LABOR S/B NO MORE THAN 1/HRSHOP TIME
BOTH OF THESE JOBS ARE SIMPLE STRAIGHT FORWARD REPAIRS PARTICULARLY THE THERMOSTAT REPLACETHERE ARE ONLY TWO HALF INCH BOLT THAT HOLD THE THERMOSTAT HOUSING, THEY ARE ACCESSIBLE AND EASY TO REMOVEMAXIMUM REPAIR TIME HALF AN HOUR, REPLACING TWO VALVE COVER GASKET WHICH HAVE SIX THREE EIGHT BOLT EACH SHOULD NOT TAKE MORE THAN ONE HOURI AM A WOMAN AND THIS SHOP TOOK ADVANTAGE OF MY IGNORANCE ABOUT AUTOMOBILESPEOPLE THAT I TRUST HAVE ADVISED ON THIS SITUATIONI BELIEVE THIS REPAIR SHOP SHOULD REIMBURSE THE OVERCHARGES I HAVE INCURREDAT A MINIMUM THEY SHOULD GET A BLACK MARK ON THERE RECORD
This all started with an oil change gone wrongOil change was completed then the car sat for a few days before I drove it to Sacramento and back to pick up a boat (miles round trip.) Then the next morning after driving it about another miles towing a trailer, I came back to where it was parked to find a puddle of oil after only minutes of it being parkedUpon closer inspection I found that the oil filter was covered in oil as well as the whole underside of my car that had been pristine before thisObviously I called *** and they said of course they'd fix it bring it inI had to drop my truck off again (and again set up rides to and from there and take time out of my day and not be able to use my truck), but I figured it'd be a good time for them to take a look at my a/c, that was working on degree day, just not as good as i'd like for my truck that is in such nice shapeI got a call from them saying that I needed a new condenser because it was full of bugs and had
Brought in my dodge charger due to crank shaft issue and delayed start up and 1500$ later the issue was still not fixed and part is still in the box & not in the car Now my car has no power when driving it on the road even if I press the pedal to the floor it won't goThe throttle sensor code is now on in my car and they claim they can't fixed anything unless they pull the whole engine out and get in thereMind u that it never has that issue when it went to the shop and now I can't even drive it due to the fact it's a safety hazard nowI would like a full refund of what I paid so that I can get it fixed correctly and it will be driveable againThey replaced parts that didn't even need to be replaced and now I'm stuck without a vehicle and out 1500$
This all started with an oil change gone wrongOil change was completed then the car sat for a few days before I drove it to Sacramento and back to pick up a boat (miles round trip.) Then the next morning after driving it about another miles towing a trailer, I came back to where it was parked to find a puddle of oil after only minutes of it being parkedUpon closer inspection I found that the oil filter was covered in oil as well as the whole underside of my car that had been pristine before thisObviously I called *** and they said of course they'd fix it bring it inI had to drop my truck off again (and again set up rides to and from there and take time out of my day and not be able to use my truck), but I figured it'd be a good time for them to take a look at my a/c, that was working on degree day, just not as good as i'd like for my truck that is in such nice shapeI got a call from them saying that I needed a new condenser because it was full of bugs and had
vehicle was dropped to repair shop for tu, oil change , and new brakes , upon dropping vehicle off I let the woman at front desk ( *** moore) know that the vehicle just started to idle funny the day beforeshe assured they would take care of the tune up etc and get back to me with the idling issueover the course of the next week I was first told my brakes were at 75% and just had an excess of brake dust which was the cause for them squeaking, then I was told first that replacing the idle air control valve and the erg valve would fix the idling problem, to which I agreed to pay for, then I recieved a call that the vehicle wasn't shifting properly and that my ECU and then finally my transmission were to blameAt this point I informed *** I never had any problems with the car shifting and that I felt it was due to there negligence, I asked to pay for the tuneup, oil change, and valves that were replacedi went to pick up the vehicle and was told that my receipt did
MY CAR IS A *** DAKOTA VI HAD JOES AUTO REPAIR REPLACE THE VALVE COVER GASKETS AND THE THERMOSTATI WAS CHARGED AN EXCESSIVE AMOUNT FOR THE LABOR
REPLACE THE VALVE COVER GASKETS= $LABOR S/B NO MORE THAN HRSHOP TIME
REPLACE THE THERMOSTAT = $LABOR S/B NO MORE THAN 1/HRSHOP TIME
BOTH OF THESE JOBS ARE SIMPLE STRAIGHT FORWARD REPAIRS PARTICULARLY THE THERMOSTAT REPLACETHERE ARE ONLY TWO HALF INCH BOLT THAT HOLD THE THERMOSTAT HOUSING, THEY ARE ACCESSIBLE AND EASY TO REMOVEMAXIMUM REPAIR TIME HALF AN HOUR, REPLACING TWO VALVE COVER GASKET WHICH HAVE SIX THREE EIGHT BOLT EACH SHOULD NOT TAKE MORE THAN ONE HOURI AM A WOMAN AND THIS SHOP TOOK ADVANTAGE OF MY IGNORANCE ABOUT AUTOMOBILESPEOPLE THAT I TRUST HAVE ADVISED ON THIS SITUATIONI BELIEVE THIS REPAIR SHOP SHOULD REIMBURSE THE OVERCHARGES I HAVE INCURREDAT A MINIMUM THEY SHOULD GET A BLACK MARK ON THERE RECORD
vehicle was dropped to repair shop for tu, oil change , and new brakes , upon dropping vehicle off I let the woman at front desk ( *** moore) know that the vehicle just started to idle funny the day beforeshe assured they would take care of the tune up etc and get back to me with the idling issueover the course of the next week I was first told my brakes were at 75% and just had an excess of brake dust which was the cause for them squeaking, then I was told first that replacing the idle air control valve and the erg valve would fix the idling problem, to which I agreed to pay for, then I recieved a call that the vehicle wasn't shifting properly and that my ECU and then finally my transmission were to blameAt this point I informed *** I never had any problems with the car shifting and that I felt it was due to there negligence, I asked to pay for the tuneup, oil change, and valves that were replacedi went to pick up the vehicle and was told that my receipt did
Brought in my dodge charger due to crank shaft issue and delayed start up and 1500$ later the issue was still not fixed and part is still in the box & not in the car Now my car has no power when driving it on the road even if I press the pedal to the floor it won't goThe throttle sensor code is now on in my car and they claim they can't fixed anything unless they pull the whole engine out and get in thereMind u that it never has that issue when it went to the shop and now I can't even drive it due to the fact it's a safety hazard nowI would like a full refund of what I paid so that I can get it fixed correctly and it will be driveable againThey replaced parts that didn't even need to be replaced and now I'm stuck without a vehicle and out 1500$