Matt's Muffler & Brake

I have never heard a word from her We give a day warranty on used tires and it is on the receipt I have never even heard of this lady We would have replaced it and wouldn't have sent a faulty one If she still has the tire and receipt, we can replace it

Initial Business Response /* (1000, 5, 2015/08/31) */
The customer called and said the vehicle was at Meineke and the catalytic converter was badIt was towed in to us and we changed the converters and got the car to run
We wrote on the receipt that the car runs rough and explained what was
wrong with itWe also explained that the car misfires and if it is not taken care of it my damage the converters and void the warranty

He came in about a year ago. He told us which convertor to put on his car and when he did, he was told what was good on his car and what was bad. We ordered the part and fixed it but it wouldn't pass inspection. He later said we put the wrong one on, though we put the side he told
us to. We told him we do not do Nissan work and just did what he said. I haven't heard from him in a year and then he files this complaint, so I don't even know the issue

The customer came in last week about a flat tireTwo of the lugs were damaged and we removed the tire and check it, but could not find a leakWe have camera footage of the tire removal with the customer watchingWe did not charge for the service and the customer can return and we can take another
look at the tire

I have never heard a word from her. We give a day warranty on used tires and it is on the receipt. I have never even heard of this lady. We would have replaced it and wouldn't have sent a faulty one. If she still has the tire and receipt, we can replace it