Matthew J. Bub

Complaint ID#: [redacted] Company Name: [redacted] Insurance Companies Company Contact Name: [redacted] Company Contact Phone: [redacted] Company Contact Email: [redacted] Consumer's Name: [redacted] Revdex.com Staff Member (if you know): [redacted] Complaint Information: March 10, Revdex.com [redacted] Re: Revdex.com Case Number [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated February 27, While we cannot share specific details in this public response, our agent contacted the complainant on March to address her concerns, and we have reached a satisfactory resolutionSincerely, [redacted] Executive Customer Service [redacted] Insurance Companies Sent on: 3/10/1:25:PM

Complaint: ***
I am rejecting this response because there was no resolution provided by the *** *** Branch in *** *** proceeded to tell me he would provide me the document if I paid for months I wasn't charged for in the pastHowever my bank records indicate that the payment was pulled from my account as scheduled July, August, and September I told him no, we will have to discuss this at a later time, he then proceeded to send me new policy documents, making unauthorized changes to my policyThe *** provided disposition on my hearing and found *** *** at fault for the discrepancyI have not received a written apologyI will never again work with *** ***, I anticipate an additional complaint about the cancellation of my policy which I requested yesterday 3-17-with the after hours customer service lineI have taken my business elsewhere, there was no resolution on their behalf that I will accept
Thank you and Best Regards,
*** ***

Complaint ID#:
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Company Name: [redacted] Insurance Companies
Company Contact Name: [redacted]
Company Contact Phone: [redacted]
Company Contact Email: [redacted]
Consumer's Name: [redacted]
Revdex.com Staff Member (if you know): [redacted]
Complaint Information: March 10, Revdex.com [redacted] Re: Revdex.com Case Number [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated February 27, While we cannot share specific details in this public response, our agent contacted the complainant on March to address her concerns, and we have reached a satisfactory resolutionSincerely, [redacted] Executive Customer Service [redacted] Insurance Companies
Sent on: 3/10/1:25:PM