Matthews appraisal was chosen to handle a claim for Philadelphia insurance on a car we repairedWe submitted supplements to them and they sent us back their revised supplements, but then they never sent them onto the insurance companyMonths have gone by with us trying to resolve this matter, which involved us being short about $for our repairDozens of phone calls by us and Philadelphia insurance were unreturned, with Philadelphia finally deciding to approve our supplements themselves (Philadelphia was very helpful.) I don't even know if this business still exists as they have not returned dozens of phone callsPlease save yourself a headache and time by hiring an appraisal company that actually does their jobWorst people I've ever dealt with
Matthews appraisal was chosen to handle a claim for Philadelphia insurance on a car we repairedWe submitted supplements to them and they sent us back their revised supplements, but then they never sent them onto the insurance companyMonths have gone by with us trying to resolve this matter, which involved us being short about $for our repairDozens of phone calls by us and Philadelphia insurance were unreturned, with Philadelphia finally deciding to approve our supplements themselves (Philadelphia was very helpful.) I don't even know if this business still exists as they have not returned dozens of phone callsPlease save yourself a headache and time by hiring an appraisal company that actually does their jobWorst people I've ever dealt with