Our client conducted business with the Juvenile Detention Center in StLouis, MO and fulfilled a book order to this entity [redacted] apparently collected the money to pay for the order but never forwarded it to our clientWhen we contacted [redacted] ***, she claimed she was not paid a salary for several months due to a position change at the state and she now no longer had the monies to remit to our clientOur representative structured nominal payments for [redacted] which did not seem to work either [redacted] provided multiple checks written on different bank accounts and also provided an invalid account number which resulted in returned checksThere was no need for [redacted] to incur a stop-payment fee of $15, since we were no longer accepting her personal checks for the center’s accountIt should also be noted that [redacted] has made only limited restitution to date, in the amount of $We have been working with her since January 14, to resolve the remaining $balance but she continues to make broken promises and avoid the center’s obligation
RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below. This is in fact not true. I still have yet to receive a full listing of all payments posted as well as the correct posting of credits from BookTrust. I in fact had to call Scholastic myself to get a detailed accounting and was told to contact Booktrust. I have yet to get this report. To say that I left my former employee with the balance due is a complete fabrication. I still work for the same employer and have been with the same employer going on ten years! This company is not being honest! Regards,
Our client conducted business with the Juvenile Detention Center in StLouis, MO and fulfilled a book order to this entity [redacted] apparently collected the money to pay for the order but never forwarded it to our clientWhen we contacted [redacted] ***, she claimed she was not paid a salary for several months due to a position change at the state and she now no longer had the monies to remit to our clientOur representative structured nominal payments for [redacted] which did not seem to work either [redacted] provided multiple checks written on different bank accounts and also provided an invalid account number which resulted in returned checksThere was no need for [redacted] to incur a stop-payment fee of $15, since we were no longer accepting her personal checks for the center’s accountIt should also be noted that [redacted] has made only limited restitution to date, in the amount of $We have been working with her since January 14, to resolve the remaining $balance but she continues to make broken promises and avoid the center’s obligation
RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below. This is in fact not true. I still have yet to receive a full listing of all payments posted as well as the correct posting of credits from BookTrust. I in fact had to call Scholastic myself to get a detailed accounting and was told to contact Booktrust. I have yet to get this report. To say that I left my former employee with the balance due is a complete fabrication. I still work for the same employer and have been with the same employer going on ten years! This company is not being honest! Regards,