Mattress Factory Outlet

I purchased a Red Sealy Futon mattress for $from the Mattress Factory Outlet ( [redacted] in [redacted] ***) on Oct **, The mattress that was delivered to me the following day has the following problems:: a) It is not a Sealy brand b) It has poor craftsmanship with white stitches coming from multiple areas, c) The futon mattress is so misshapen like someone stuffed a ragdoll with old cloth so some areas are bulging while other areas have a different thickness The deformities are obvious to everyone and very disrespectful to anyone (I don't want to open the zipper of the covering since I don't know what may be inside that could potentially harm me) The store salesman, Abraham, states there are no refunds and offered to give be a black one since that is all he had in inventory but then will contact his factory for other mattresses He told me I had to bring the bad mattress back to him He has since not returned my phone calls to resolve any