Mattress Gallery Direct, LLC

Our initial experience was greatService was friendly and delivery was prompt The problem arose when after about year of purchasing our Englander mattress, it developed a hump in the middle of the bed and huge dips on each side We were directed to take pictures and submit them to the warranty claims We submitted 2-sets of pictures with different positions and measurements in which we were advised this was not measured correctly or it was done in a wrong mannerWe are approaching years since the purchase of this bed and still the dips and hump continue to worsenWe are starting to experience physical pain and poor sleep patterns as a result of this Englander product We are committed to doing what is right even at additional cost to us, Holding the dealer/manufacturer accountable for product warranty and customer satisfaction

I was very impressed by the level of service Mattress Gallery Direct was able to offerThey took the time help my wife find a great mattress to help with her back issuesThey were able to squeeze our delivery in on the same day and they didn't have to do thatI appreciate the professionalism they bestowed and will recommend them years to come

By far the best experience that I have ever had buying a mattress Thank you [redacted]

I am very pleased with the service that Mattress Gallery Direct has providedMy husband and I purchased months ago and wanted to wait to review until we had plenty of time to adjust to the new mattressThe salesman was very kind and helpfulThe delivery men were very respectfulIt has been an all around great experience

Sales staff was very nice and helped me find the right bed for meDelivery crew was great as well! Definitely will be shopping there again in the future for my spare bedroom mattress!!!

We went into this store simply looking at our options for a mattressNot only was the salesman trying to get us to sign papers without asking if we wanted to buy it, he then pulled out a "Revdex.com" notebookHe told us he didn't want to bad mouth anyone but that he wanted to show us the ratings of other mattress stores in the areaHe showed us their rating of A+ and turned the page to show us [redacted] (not corporately owned)'s rating of F also from It's 2015, so the ratings are old and inaccurateI don't feel that the Revdex.com would support their rating being used to bad mouth other businessesThat was our entire reasoning for walking out and going to a corporate owned [redacted] ***We did not sign any papers with them nor did we tell them our names, but we went in on May 9,

Great place, great people, and great product

I purchased an [redacted] Mattress from [redacted] , and couldn't be any happier with the mattress or the service

The best shopping experience I have ever hadOut of all the stores I went to these guys had the best deals and the most knowledgeable staffI never felt like I was being pushed or rushed during the processThe delivery crew was right on time and did a great jobI very rarely write reviews but I felt the need to give Mattress Gallery Direct a thumbs up because it was the easiest big purchase I have ever made

I have never felt better about a purchase in my life Thank you [redacted] for your time, I really appreciate you

I had an excellent experience at Mattress Gallery DirectI bought an Easman mattress that I slept on Dublin on a business tripThe mattress uses natural materials which is important to me because I have allergy issuesMy chiropractor told me about This store and to my supprise they had the mattress that I wantedThe prices were great and the service was unmatchedFive stars for me

I finally got my wife to agree to shop for a new mattress We went with the Easman Mattress from MGD We couldn't be happier

I stopped in this store after looking at a few other places was immediately impressed with how clean this place wasIt also had the most reasonable prices that I could findDefinitely recommending friends to Mattress Gallery Direct

My wife and I just recently purchase mattress sets for our children Not only are our kids happy, but so are we as parents The customer service that we received was second to none, and was followed through to and after the delivery

DO NOT BUY ANYTHING HERE!!! The in store service was great until the guy told me the wrong time that my delivery was scheduledSo they came when I was gone and tried to blame me for it! I called to reschedule my delivery which they said they could do, only if they charged me another delivery feeThey were completely unprofessional on the phone and not willing to give any type of customer service or take responsibility for the miscommunication on their partAll they did was talk down to me and tried take advantage of meI work as the marketing director for one of the biggest real estate teams in town and will definitely tell all our clients and colleagues about the awful service I received from here and steer them elsewhereA simple miscommunication lost them a lot of business

I just finish the purchase of a new mattress set from Mattress Gallery Direct, and It was a very pleasurable experience I would recommend them to anyone

I just purchased a new *** Mattress from Mattress Gallery Direct, and I could be happier Everyone was extremely nice from the start to the finish Thank you

I have done business with Mattress Gallery Direct in Franklin Tnfor yearsI don't even go into the competitors anymore because for my money it doesn't get better than these guys.the prices are great and the delivery is quick and easy and that is what I am all about

Great people and great service

After months of trying to get my husband to go look for a new mattress, it finally happened Even if it only happened because or dog dug a whole in our daughters bed, I was still happy
We went to Mattress Gallery Direct, and they were very nice and very informative They made the purchase painless, and the delivery easy