Mattress Tech

The customer purchased a pillow at the home show and later contacted us for a refundOnce pillows are used, we cannot resell the itemWe do not offer refunds, but will offer a comfort exchange

Complaint: [redacted]
I am rejecting this response because:I was not made aware of this policy, nor is...

it printed anywhere on my invoice or receipt. I am very unsatisfied with the communication from this company and do not wish to purchase anything further from them.
Sincerely,
[redacted]