I am a reputable contractor and all my work is done word of mouth I do not advertise and I turn down almost as much work as I do each...
year because my crew of eight guys can not keep up.
[redacted] had a hail damage insurance claim and was insured through State Farm. Her policy allowed two years to make the repairs so we took care of the roof right away so there was no leaks and waited on the siding stuff, which I made her fully aware of. We had to concentrate on the hundreds of other damaged homes that had only one year to complete the work. It was not just her job anyone that had two years to complete there work was done exactly the same and in fact we had to file extensions on several jobs. [redacted] was trying to get money back almost from the beginning she wanted a refund because we had some left over shingles ( we always have extra material in-case some are damaged, or the waste factor was greater etc... ) We worked with the insurance company and there allotted damaged and repair costs. Like usual we had to be a bit creative in order to make everything turn out for the best. [redacted]'s policy only paid for the damaged siding so she was not given enough siding to do two full sides of the house or the garage ( the walls that had the damage ) The estimate was written to match the insurance company quote so that there was no confusion on that end, but we verbally made a agreement to install siding on one complete side of the house and garage and do a selective replacement on the other two walls using the removed siding so that it matched and was faded the same so the wall would not be all blotchy with old and new siding mixed. This type of install was a lot more labor intensive and made the final product look much nicer. We also did numerous other items at no charge so that things were fair and the house looked great without any additional costs to the homeowners. ( aluminum wrapped 4 extra windows, garage door framing and wrapping also did all the gable end aluminum fascia, even replaced some siding damaged by the homeowners. )
[redacted] claims after the fact months later that the work was never complete and it was done poorly. No one would pay for something unless it was completed. Yes [redacted] has paid me in full for the contract amount but has not paid the invoice for the profit and overhead. Some insurance companies pay profit and overhead automatically and others like [redacted]'s you need to submit a additional invoice. That is what I did per State Farm's policy that a contractor can get that money. When I inquired I was told by a person from State Farm that [redacted] received that money and I will now need to collect it from her, they paid her claim in full including the profit and overhead invoice that I submitted. [redacted] refuses to meet to discuss this and prove that she did not receive the money and just continues to claim she paid me in full per the contract and than starts making up other accusations as to unfinished and inferior work ( kind of a normal response I have found over the years from people who know they are in the wrong. ) ( Makes things justified in there eyes ) So basically the evidence I have says [redacted] got paid my money and she just keep it for herself. I have not harassed [redacted] I just called her about three or four times in which during one of the last conversations I told her that if she continues to stall and wait that I will have to move forward with other actions to protect myself to insure I will get paid. I got a call from [redacted]'s boyfriend who was not making any sense on the phone, told me I needed to stop harassing them I asked to meet in person to discuss once again he just keep making up stuff so I had to just hang up the phone.
So to sum things up all the evidence I have is that [redacted] received my money and has refused to prove to me otherwise and refuses to pay me. So yes she does owe me some money and I will put a contractor lien on her house as soon as I get time to get the paperwork filed. In the mean time interest and late fees are accumulating. I guess if you are not honest that's what happens.
Please let me know your got my response and if you need anything else.
Please, call with any questions.Thanks - [redacted]Bilt-Rite Contractors, LLCWe build it the right way!Jesse [redacted] - Owner 2904 South 19th Street Manitowoc, WI 54220 Office: (920) 659-0360 Mobile: [redacted] Fax: (920) 636-4584
E-Mail: [redacted] Website: www.biltritecontractors.com
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I represent [redacted] and [redacted] regarding an invoice resulting from repairs done to real estate owned by my clients from Bilt-Rite Contractors, LLC. It appears to me that Bilt-Rite Contractors, LLC (“Bilt-Rite”) has absolutely no legal authority whatsoever to make a claim against Ms. [redacted] for the amounts claimed due in the April 2015 invoice. The obligations of each party was outlined in proposals that were accepted by my clients and which invoices for those services were immediately paid upon receipt. My clients suffered from no confusion regarding the contract content with Bilt-Rite. The contract was quite clear. Mr. [redacted] quoted the work in three separate proposals. Each proposal was either accepted as proposed or modified by Bilt-Rite and my clients paid for all of the work outlined therein in full as each invoice arrived. I have attached the proposals and the proof of payment for each for your information.
At no time did Mr. [redacted] or any representative at Bilt-Rite suggest to my clients that upon completion of the work outlined in each proposal an additional fee would be charged. I repeat, never was an additional fee subject to discussion or part of any proposal – until the April 2015 invoice was received. When Mr. [redacted] was questioned about that invoice, he said it should submitted to State Farm for payment. As recent as several days ago, State Farm has indicated to my clients that State Farm never agreed to an additional charge to be paid to Bilt-Rite for overhead and profit. If they had, that would be a contract with State Farm as the overhead and profit topic never came up until the aforementioned invoice was received.
I am sure that you can appreciate that my clients feel as though Bilt-Rite is taking advantage of them. This extra invoice appears to be nothing more than a predatory practice. An attempt to bully or cajole my clients into paying for something that they never agreed to.
Sincerely,
[redacted]
Kummer, Lambert, Fox & Glandt, LLP
927A South 8th Street
P.O. Box 1180
Manitowoc, WI 54221-1180
(920) 683-5499
(920) 683-5494 (facsimile)
I am a reputable contractor and all my work is done word of mouth I do not advertise and I turn down almost as much work as I do each...
year because my crew of eight guys can not keep up.
[redacted] had a hail damage insurance claim and was insured through State Farm. Her policy allowed two years to make the repairs so we took care of the roof right away so there was no leaks and waited on the siding stuff, which I made her fully aware of. We had to concentrate on the hundreds of other damaged homes that had only one year to complete the work. It was not just her job anyone that had two years to complete there work was done exactly the same and in fact we had to file extensions on several jobs. [redacted] was trying to get money back almost from the beginning she wanted a refund because we had some left over shingles ( we always have extra material in-case some are damaged, or the waste factor was greater etc... ) We worked with the insurance company and there allotted damaged and repair costs. Like usual we had to be a bit creative in order to make everything turn out for the best. [redacted]'s policy only paid for the damaged siding so she was not given enough siding to do two full sides of the house or the garage ( the walls that had the damage ) The estimate was written to match the insurance company quote so that there was no confusion on that end, but we verbally made a agreement to install siding on one complete side of the house and garage and do a selective replacement on the other two walls using the removed siding so that it matched and was faded the same so the wall would not be all blotchy with old and new siding mixed. This type of install was a lot more labor intensive and made the final product look much nicer. We also did numerous other items at no charge so that things were fair and the house looked great without any additional costs to the homeowners. ( aluminum wrapped 4 extra windows, garage door framing and wrapping also did all the gable end aluminum fascia, even replaced some siding damaged by the homeowners. )
[redacted] claims after the fact months later that the work was never complete and it was done poorly. No one would pay for something unless it was completed. Yes [redacted] has paid me in full for the contract amount but has not paid the invoice for the profit and overhead. Some insurance companies pay profit and overhead automatically and others like [redacted]'s you need to submit a additional invoice. That is what I did per State Farm's policy that a contractor can get that money. When I inquired I was told by a person from State Farm that [redacted] received that money and I will now need to collect it from her, they paid her claim in full including the profit and overhead invoice that I submitted. [redacted] refuses to meet to discuss this and prove that she did not receive the money and just continues to claim she paid me in full per the contract and than starts making up other accusations as to unfinished and inferior work ( kind of a normal response I have found over the years from people who know they are in the wrong. ) ( Makes things justified in there eyes ) So basically the evidence I have says [redacted] got paid my money and she just keep it for herself. I have not harassed [redacted] I just called her about three or four times in which during one of the last conversations I told her that if she continues to stall and wait that I will have to move forward with other actions to protect myself to insure I will get paid. I got a call from [redacted]'s boyfriend who was not making any sense on the phone, told me I needed to stop harassing them I asked to meet in person to discuss once again he just keep making up stuff so I had to just hang up the phone.
So to sum things up all the evidence I have is that [redacted] received my money and has refused to prove to me otherwise and refuses to pay me. So yes she does owe me some money and I will put a contractor lien on her house as soon as I get time to get the paperwork filed. In the mean time interest and late fees are accumulating. I guess if you are not honest that's what happens.
Please let me know your got my response and if you need anything else.
Please, call with any questions.Thanks - [redacted]Bilt-Rite Contractors, LLCWe build it the right way!Jesse [redacted] - Owner 2904 South 19th Street Manitowoc, WI 54220 Office: (920) 659-0360 Mobile: [redacted] Fax: (920) 636-4584
E-Mail: [redacted] Website: www.biltritecontractors.com
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I represent [redacted] and [redacted] regarding an invoice resulting from repairs done to real estate owned by my clients from Bilt-Rite Contractors, LLC. It appears to me that Bilt-Rite Contractors, LLC (“Bilt-Rite”) has absolutely no legal authority whatsoever to make a claim against Ms. [redacted] for the amounts claimed due in the April 2015 invoice. The obligations of each party was outlined in proposals that were accepted by my clients and which invoices for those services were immediately paid upon receipt. My clients suffered from no confusion regarding the contract content with Bilt-Rite. The contract was quite clear. Mr. [redacted] quoted the work in three separate proposals. Each proposal was either accepted as proposed or modified by Bilt-Rite and my clients paid for all of the work outlined therein in full as each invoice arrived. I have attached the proposals and the proof of payment for each for your information.
At no time did Mr. [redacted] or any representative at Bilt-Rite suggest to my clients that upon completion of the work outlined in each proposal an additional fee would be charged. I repeat, never was an additional fee subject to discussion or part of any proposal – until the April 2015 invoice was received. When Mr. [redacted] was questioned about that invoice, he said it should submitted to State Farm for payment. As recent as several days ago, State Farm has indicated to my clients that State Farm never agreed to an additional charge to be paid to Bilt-Rite for overhead and profit. If they had, that would be a contract with State Farm as the overhead and profit topic never came up until the aforementioned invoice was received.
I am sure that you can appreciate that my clients feel as though Bilt-Rite is taking advantage of them. This extra invoice appears to be nothing more than a predatory practice. An attempt to bully or cajole my clients into paying for something that they never agreed to.
Sincerely,
[redacted]
Kummer, Lambert, Fox & Glandt, LLP
927A South 8th Street
P.O. Box 1180
Manitowoc, WI 54221-1180
(920) 683-5499
(920) 683-5494 (facsimile)