Maui CPR & First Aid

Follow up to complaint number # [redacted] Here is the message that Maui CPR sent me, but I have still not gotten a refund Since I paid through [redacted] it should take less than a minute of their time to refund I am at a loss, this company stole my money and it seems like there is nothing I can do about it Thanks for your help, [redacted] Strohl ---------- Forwarded message ---------- From: [email protected] Date: Wed, Jun 14, at 11:AM Subject: Re: refund To: [redacted] < [redacted] [redacted] @gmail.com> I contacted the home officeI will also be there tomorrow and I will make sure this is doneNo worries, I won't let you down -Seth Seth De Leon Maui C.P.R& First Aid PO Box Kihei Hi 808-214-http://www.mauicpr.com/ Kihei Training Center Huku Li'i Place suite Kihei Hi On Jun 7, 2017, at 6:AM, [redacted] < [redacted] [redacted] @gmail.com> wrote: Hi, As I have not heard from you in regards to my refund, I will be contacting the Revdex.com I have never done a yelp review as I know how hard it is for businesses to succeed, but that will be happening as well this week if I do not receive my money back by Friday Thank you for your swift reply on the matter, [redacted] Strohl

Complaint: ***
I am rejecting this response because: No refund was ever issued I reviewed their screenshot Maui CPR sent me and it says "hold" for *** *** (my maiden name), but no "refund" NO MONEY ever made it back into my ***, a hold is not the same thing as a refund I sent Maui CPR a screen shot of my *** showing that there is only a payment to them and no refund I feel like I am going crazy here, but why is this so hard, just hit the refund button already
Sincerely,
*** ***

I have verified with *** that your refund has been sentIt appears *** put it into hold status and a glitch prevented it from processingWhich explains why you and I were both seeing different transaction status

Follow up to complaint number #[redacted]   Here is the message that Maui CPR sent me, but I have still not gotten a refund.  Since I paid through [redacted] it should take less than a minute of their time to refund.  I am at a loss, this company stole my money and it seems like there is...

nothing I can do about it.   Thanks for your help,   [redacted] Strohl ---------- Forwarded message ---------- From: [email protected] <[email protected]> Date: Wed, Jun 14, 2017 at 11:12 AM Subject: Re: refund To: [redacted] <[redacted].[redacted]@gmail.com> I contacted the home office. I will also be there tomorrow and I will make sure this is done. No worries, I won't let you down.  -Seth   Seth De Leon  Maui C.P.R. & First Aid PO Box 507 Kihei Hi 96753 808-214-3300 http://www.mauicpr.com/   Kihei Training Center 381 Huku Li'i Place suite 201 Kihei Hi 96753   On Jun 7, 2017, at 6:50 AM, [redacted] <[redacted].[redacted]@gmail.com> wrote: Hi,   As I have not heard from you in regards to my refund, I will be contacting the Revdex.com.  I have never done a yelp review as I know how hard it is for businesses to succeed, but that will be happening as well this week if I do not receive my money back by Friday.   Thank you for your swift reply on the matter,   [redacted] Strohl

We would have no problem refunding this ... the problem is we don't have a payment from a [redacted] or [redacted]. We did get a payment from [redacted] on 3/25 which we refunded on 4/4.if she can provide us with the correct name she paid under or a transaction number. I can resolve this promptly