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Mauro Insurance Group

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Mauro Insurance Group Reviews (1)

Review: In Early December 2012, me and my husband went to Mauro Insurance Group to get tags for our vehicle. When we went in [redacted] (owener of the company)help us. I told him that we wanted the MD Chesepeake bay tags, he precessed the paper work and came with the regular tags from MD, I told him that we did not ask for that so he went back to make the change. He took for ever due because they said their system was new. Finally he came back with the tags we wanted it and he apolized for the wait and gave us a $10.00 gas card. We left not knowing that our information stayed with the first set of tags. Those tags were later sold to individual with our information in, On February I received a bill from 495 Express with a picture of a car and tag number that did not belong to me. I called them and told them that was not my car. They told me to call MVA, and I did MVA told me that car was not register under my name. AND that 495 express had to run the tags again. I told this to 495 Express, they didn't take this explanation and send me to collection department. In April 2013, I went to the MVA express and found out, that those tags were the first set of tags the [redacted] issue us back in December. I contacted Mauro group and told them what had happen, [redacted] told me that they were going to take care of this. I was called them back and foward to get an update and they keep tellin me "we are working on it" At the end I end up paying $101.65 which I think it is unfair pay the mistake of others not only this. This could have been a severe case what would it happen if a hit run or the death of a person with this vehicle. I could have gone to jail. I don't want someone else to go thru this again. They put me under a lot of stress, and if theses people do not know exactly what they are doing they should not offer this service, tags should be sold only at the MVA locations.Desired Settlement: $101.65 plus additional for my time and stress that these caused me.

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Description: Insurance - Auto

Address: 10105 lorain ave, Silver Spring, Maryland, United States, 20901

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