Mauzy Properties Corporation

Hello, Mr [redacted] was one of our tenants for months Upon them moving out, we found that they destroyed and trashed the townhouse We have been in business years and have completed over tenant turnovers, this is the first complaint I have ever had to respond to with the Revdex.com The pictures speak louder than words and I urge you to look at the before and after photos that I have attached I have also created a quick website so you can quickly see the difference between moand move-out The damage to the townhouse greatly exceeds wear and tear We had charged MR [redacted] for the depreciated carpet expense, painting the townhouse and a few smaller charges Mr [redacted] has sued us in Conciliation Court of Scott County, we then countersued him for the balance that he owes the owner of this property Mr [redacted] , his wife and children have also gone on the internet and trashed our company and my name on over websites, with very vulgar and ugly names and complaints Our companies counsel has sent Mr [redacted] a Cease and Desist order that he has ignored We have a court date tomorrow to get a judge to sign-off on an injunction to force him to stop the disparaging comments and reviews Our court date for the withholding of the security deposit is scheduled for August 5th, I am hopeful that this review will not negatively be reflected on your website, we are 100% confident the courts will find in our favor once they review the photos and damageIf you wish to review the website that summarizes the damage, please visit www.david [redacted] .com I also attached the before and after moinspections to the response Many Thanks, [redacted] Mauzy PS- in the moand move-out inspection reports, if you want to look at a picture larger, just click it and it will get larger

Dear Revdex.com, Mauzy Properties is a property management company and [redacted] Mauzy is a Realtor and property manager Mauzy Properties and [redacted] Mauzy have Zero ownership interest in this townhouse that Mr [redacted] had lived There is absolutely no financial incentive for Mauzy Properties or [redacted] Mauzy to withhold his security deposit, not a single penny [redacted] is the owner of the townhouse and we are representing him only as property managers Mr [redacted] ’s lease expired at Noon on 5/31/2016, he called and spoke with [redacted] Mauzy and asked for an extension until 3pm in the afternoon so the carpet cleaner would have time to clean the carpets [redacted] and [redacted] arrived at [redacted] at 3:30pm on 5/31/to find the carpet cleaner packing up to leave since Mr [redacted] had the electricity shut off at Noon and the carpet cleaner needed electricity to run his machines to clean the carpet [redacted] visited the neighbors house and paid them $to let Stanley Steamer run an extension cord from the neighbors house [redacted] proceeded to also call Mr [redacted] and made Mr [redacted] aware that the electricity was shut off [redacted] continued to share with Mr [redacted] that he was disgusted since the home was in horrible condition and Stanley Steamer stated that he would clean the carpets, but he warned us that the carpets were some of the dirtiest carpets he had seen, and he would not guarantee that he could get out any of the hundreds of stains and high traffic damage After MrMauzy and Mr [redacted] spoke, Mr [redacted] called and had the electricity turned back on at approximately 4:10pm [redacted] , employee of Mauzy Properties, began taking the inspection photos at 3:39pm, all our photos are time stamped He stayed in the home for hours so that he could wait for the carpet cleaner to finish a room and then he would take the photos As Stanley Steamer had warned, the carpet cleaning did make a slight improvement but the carpets were in such terrible condition that the cleaning barely made a dent in filthy carpets, you can see that throughout the photosCounsel for Mauzy Properties and [redacted] Mauzy

I am rejecting this response because: I left the property in a very good conditionAlso, the carpet cleaner was able to get all the stains out of the house except for stain in one of the bedrooms and a stain in the living roomApart from that, the carpet was cleaned very well and in great conditionThe house was also cleaned.From Mauzy properties response, we can see again that they were very wrong to be taking pictures of the property at the time they took itMauzy properties says that they arrived at 3:30pm on 5/31/to meet the carpet cleanerThe electricity was turned back on at approximately 4:10pmWhy would they begin to inspect and start taking photos at 3:39pm? Why would Mauzy properties wait until the carpet cleaner finishes a (room) before he starts taking pictures? Why didn't they just go home and wait until 12:00am on 6/1/to start taking pictures? Their pictures are stamped from 3:39pm to 4:13pmThey finished taking the pictures, minutes after the electricity was turned onThis makes me doubt that they started taking pictures after room was completeThat is impossibleI would be surprised if even my year old daughter gave such a ridiculous response.We have friends who came there after we had finished cleaning the property and the carpets were cleaned and they saw a very clean property and very clean carpet with the exception of spot in one bedroom and spot in the living room.Every time they respond with an answer, they make it more obvious that they were wrong and did not act fairlyMauzy is wasting our time with this back and forthEvery time they respond, they make it easier for everyone to see that they were practicing unfair businessMauzy needs to accept that they were wrong, humble themselves to do the right thing and return my security depositBecause as they keep responding, I get more proof that they were practicing unfair business.Also, my lease did not expire at noon on 5/31/The lease expired at 11:59pm on 5/31/They wanted us to move out at 12pm because the next tenant was moving in on 6/1/One mistake they made was to rent the place the day after we tenant moved outSo they were under pressure at 3:30pmThat was not my problemI told them that 12pm will not work, but our plans were to have friends come in after the carpets were cleaned to clean up the rest of the houseThey said that they were giving us up to 3pmI did not agree to thisThe fact that you have new tenants moving in on 6/1/does not mean that I have to leave the property before 11:59pm.Mauzy properties did not comment on the dent on the garage door that was there before we moved into the property which they charged us to fixHe also did not comment on the move in sheet which I have never seenJust a few days ago, I requested the move in sheet by email and he clearly stated that they never received a move in sheet, yet they were able to produce a move in sheet.I clearly DO NOT accept the response made by Mauzy properties to resolve this complaintAnd I cannot accept any other response than receiving my security deposit since I was treated very unfairlyThis is such a big shame for a business to behave in this mannerOnce again, thank you fo giving more proof that you were very wrong and unfair to do this

I am rejecting this response because: A fair and equitable refund was not offered.I did not violate the pre-lease agreement. The point was that there was no need to discuss each and every deficiency if any important ones could not be resolved. My complaint is that I was required to place a deposit before seeing the lease and then given the option of either signing the lease or forfeiting my deposit. The lease contained requirements that were different from our verbal agreement and I would not sign that lease as presented. Mauzy Properties had an opportunity to remove the things that conflicted with our verbal agreement before presenting the lease for signature. My actions were intended to minimize any lost time for either side and get my pre-lease deposit returned because I was not presented a lease that was reflective of our verbal discussion

Hello, I have pasted in the terms of our Pre-Lease Deposit Agreement, that Ms*** signed below When she made payment of the pre-lease deposit, we promptly removed the property from the market and canceled pending appointments Our admin team swiftly created the rental contract and
sent for signatures During the 4th of July weekend, Ms*** called and spoke with our leasing agent, Michael *** and she informed him that she had changed her mind and determined that she did not like the neighborhood after doing a drive through on the holiday weekend We explained that we took this property off the market and held it for her, and did not lease it to anyone else, that is what protects the property owner when they hold a property for a later day move-in Ms*** had forget that she signed the pre-lease deposit agreement and we sent her the terms that she had agreed too Once Ms*** reviewed the terms of the agreement, she changed her story and now claims that we could not come to agreement on the terms of the lease She never proposed any edits or changes, we even offered that Ms*** propose the use of her own lease agreement The funds paid as part of the pre-lease deposit agreement were sent to the owner of the condo since she held up her end of the pre-lease deposit agreement, ThanksApplicant and Landlord agree to the following terms regarding this pre-lease deposit:1- Landlord agrees to reserve the property in which Applicant is applying to lease, for the benefit of the Applicant, and remove it from the marketplace, making it unavailable to other prospective tenants2- Landlord will process the application submitted by the Applicant and will notify the Applicant within business days of the acceptance or denial of the application (or the status of any information yet to be received)The Landlords acceptance or denial will be based on verification of the application information, acceptable rental, credit, and employment history, to the satisfaction of the Landlord3- If Landlord denies application, this pre-lease deposit will be returned to the Applicant by check to the current address stated on the application within business days4- If accepted, the Applicant agrees to enter into the lease agreement for the home/apartment noted above, at the earliest opportunity that the Applicant and Landlord are able to mutually arrange to sign the lease5- If Landlord finds the Applicants application acceptable, to the satisfaction of the Landlord, and the Applicant fails to enter into and sign the lease agreement for the property noted above, it is agreed that this pre-lease deposit will be retained by the Landlord as reimbursement and/or liquidation damages for having removed the unit from the market for the Applicants benefit, for the lost opportunity to rent the property to another prospect while reserved and/or removed from the market, for any actual or potential loss of rents, and for any general costs including advertising and administrative costs.Agreed totrueAgreed by*** * ***

Dear Revdex.com, Mauzy Properties is a property management company and [redacted] Mauzy is a Realtor and property manager.  Mauzy Properties and [redacted] Mauzy have Zero ownership interest in this townhouse that Mr. [redacted] had lived.  There is absolutely no financial incentive for Mauzy Properties or [redacted] Mauzy to withhold his security deposit, not a single penny.  [redacted] is the owner of the townhouse and we are representing him only as property managers.   Mr. [redacted]’s lease expired at 12 Noon on 5/31/2016, he called and spoke with [redacted] Mauzy and asked for an extension until 3pm in the afternoon so the carpet cleaner would have time to clean the carpets.  [redacted] and [redacted] arrived at [redacted] at 3:30pm on 5/31/2016 to find the carpet cleaner packing up to leave since Mr [redacted] had the electricity shut off at Noon and the carpet cleaner needed electricity to run his machines to clean the carpet.  [redacted] visited the neighbors house and paid them $20 to let Stanley Steamer run an extension cord from the neighbors house.  [redacted] proceeded to also call Mr. [redacted] and made Mr. [redacted] aware that the electricity was shut off.  [redacted] continued to share with Mr. [redacted] that he was disgusted since the home was in horrible condition and Stanley Steamer stated that he would clean the carpets, but he warned us that the carpets were some of the dirtiest carpets he had seen, and he would not guarantee that he could get out any of the hundreds of stains and high traffic damage.  After Mr. Mauzy and Mr. [redacted] spoke, Mr. [redacted] called and had the electricity turned back on at approximately 4:10pm.   [redacted], employee of Mauzy Properties, began taking the inspection photos at 3:39pm, all our photos are time stamped.  He stayed in the home for 2.5 hours so that he could wait for the carpet cleaner to finish a room and then he would take the photos.  As Stanley Steamer had warned, the carpet cleaning did make a slight improvement but the carpets were in such terrible condition that the cleaning barely made a dent in filthy carpets, you can see that throughout the photos. Counsel for Mauzy Properties and [redacted] Mauzy

A quote from your last response "There was no point to waste time discussing other reasons."  The Pre-Lease Deposit Agreement requires that we work together and that one party can not back out instantly without giving the other party an option to fix the issue or concern of the other party.  We edit and change leases everyday to make our 1000+ annual tenants comfortable or happy with their leasing choice.  You did not give us this opportunity, you violated the pre-lease deposit agreement and unfortunately we are not able to offer a refund, we are following the agreement that you agreed to.  Sincerely, Slade [redacted]

Hello, Mr. [redacted] was one of our tenants for 16 months.  Upon them moving out, we found that they destroyed and trashed the townhouse.  We have been in business 6 years and have completed over 900 tenant turnovers, this is the first complaint I have ever had to respond to with the Revdex.com....

 The pictures speak louder than words and I urge you to look at the before and after photos that I have attached.  I have also created a quick website so you can quickly see the difference between move-in and move-out.  The damage to the townhouse greatly exceeds normal wear and tear.  We had charged MR. [redacted] for the depreciated carpet expense, painting the townhouse and a few smaller charges.  Mr. [redacted] has sued us in Conciliation Court of Scott County, we then countersued him for the balance that he owes the owner of this property.  Mr. [redacted], his wife and children have also gone on the internet and trashed our company and my name on over 28 websites, with very vulgar and ugly names and complaints.  Our companies counsel has sent Mr. [redacted] a Cease and Desist order that he has ignored.  We have a court date tomorrow to get a judge to sign-off on an injunction to force him to stop the disparaging comments and reviews.  Our court date for the withholding of the security deposit is scheduled for August 5th, 2016.  I am hopeful that this review will not negatively be reflected on your website, we are 100% confident the courts will find in our favor once they review the photos and damage. If you wish to review the website that summarizes the damage, please visit www.david[redacted].com.  I also attached the before and after move-in inspections to the response.   Many Thanks, [redacted] Mauzy PS- in the move-in and move-out inspection reports, if you want to look at a picture larger, just click it and it will get larger.