Max Curnow Chevrolet Buick GMC

Dear ***,We are truly sorry that you had this experience at our dealershipWe pride ourselves on having excellent customer service and we are upset that we fell short when handling this issueWe do stand by our original diagnosis on your vehicle, but the situation should have been handled much
betterWe will gladly offer you a full refund for the $that you were chargedPlease see our General Manager, *** ***, at the dealership so he can handle the issue and help you get your refund*** can be reached by cell phone at ###-###-####, the dealership number at ###-###-####, or his e-mail address at ***@***.Once again, we are sorry you had this experience with our dealership and hope you will accept our apology for how you have been treated