Maxim's Nails & Spa

Dear Revdex.com:
#222222;">My name is *** *** at Maxim's NailsThere is policy for gift card: "no cash refund-lost or stolen gift certificatedValid within one year from the date of purchase."When I sell a gift to customer I always show & read the policy from my salonThey are agreed it before they purchase the gift cardI ask her where she has been over year, she did not tell me reasonWell, I gave her an offer just pay half of her services Manicure and pedicure, but she was upsetHowever, I really want to solve the problem but it seems does not work out.Regards
*** ***
Maxim's Nails & Spa