Maximum Recovery

Initial Business Response / [redacted] (1000, 8, 2014/07/31) */ July 31, Revdex.com N Wabash Ave Ste Chicago IL XXXXX-XXXX Re: Case # 94509587: [redacted] The incident that has been filed as a Complaint for [redacted] Restoration, Incis erroneous [redacted] Restoration, Incdoes not have a contract in any way or form with [redacted] and at no point was hired to perform any work The company that she has a contract with is Maximum Recovery, IncAs we do share an office with Maximum Recovery, Inc., it is a separate entity with a separate Tax Payer ID with a different corporate structure Please be advised that any reference to any complaint on [redacted] Restoration, Incfor a different entity (Maximum Recovery, Inc.), by Revdex.com on any of it's platforms, with now having full knowledge that they are not one in the same, would be a disservice to the consumer and the business Please be advised that any reference to this complaint on the dealings between Maximum Recovery, Incand [redacted] on the Revdex.com "Business Overview" or "Consumer Complaints" page for [redacted] Restoration, Incby Revdex.com would be an intentional defamation of character by Revdex.com to the innocent party that is [redacted] Restoration, Incpotentially hindering it's ability to cultivate new business relationships with customers that rely on Revdex.com to provide them with accurate information on businesses listed and would most definitely be met with stringent legal defense Respectfully, [redacted] President, [redacted] Restoration, Inc Initial Consumer Rebuttal / [redacted] (3000, 14, 2014/08/05) */ (The consumer indicated he/she DID NOT accept the response from the business.) It needs to be investigate by other cause this letter is a bunch of junkJust like the roof that was put up thereSeveral other roofers have looked at this roof and stated that was the poorest job ever seenAlso Mr [redacted] should read letter sent to him were there were witness to the agreementThis contractor put alot of words on paperAnd I too will forward to your company were the interior work was included in the workI have had enough of the mess and wish that the work to be done properlyMr [redacted] lied to and I am well aware how to read and that interior work was includedAlso Mr [redacted] lied about first he heard about any bricks, and from my planter that I paid professional to doThe last attempt call I ever recieved from the company was on June 23, No response to any callsAnd calls that I made have not recieved any returns to meThis was not the first time with roof and this is just a excuse of roof settlingThat is a bunch of messThe replacement of plywood was discussed and told me it would be done by Mr CastroHow would either one of them know the need to be replaced they were not here when it was doneRoofer did not expect any thing unless with was Saul who got on the roof and stomped down bubblesI AM NOT SATISFIED WITH HIS RESPONSE AND WILL BE LOOKING FOR LEGAL ASSISTANCE Final Consumer Response / [redacted] (4200, 18, 2014/08/20) */ (The consumer indicated he/she DID NOT accept the response from the business.) The question that [redacted] has asked what is it that I want him to doI had to have another contractor to go over the roof cause I can clearly see that the roof was not properly doneAnd this contractor is rated by Revdex.com with an A plus ratingThe contractor is [redacted] XXXXX [redacted] StSouth Holland, Il., XXX-XXX-XXXXI tired to get to qoutes, the other was the original company, but they since gone out of businessI want [redacted] along with this contractor to walk the roof and see the poor work his company has doneSince [redacted] stands by the work of his companyStop sending others and check it out himselfTalk with this contractor and negotiated the repairs to roof so that the roof can withstand a winter or a serious stormsThere is not a roof in this neighborhood that is worth seven thousand dollarsAnd still there has been no work done insideRecovery is a company that takes advantage of single women, retirees on a pensionThis would cost me more to repair then I am able to afford Final Business Response / [redacted] (4000, 27, 2014/09/23) */ We have made contact with Mrs [redacted] as she statesWe did reach out to her contractor, as Mrs [redacted] states, in an attempt to resolve this disputeThe contractor was not able to provide much information We are good people and a responsible company This matter is not able to be resolved We are respectfully declining to correspond through the Revdex.com to resolve this case Please read all of our responses and you will see that they are consistentWe are still owed a considerable amount for this projectWe have not completed all work on the adjuster's scope, nor are we obligated to I also advise that if anyone at the Revdex.com decides to make a determination on this dispute, they must be licensed by the State of Ill to do soThat would mean an individual Licensed to interpret Insurance policy law, by an Illinois licensed Adjuster, licensed roofer etc Until this point Mrs [redacted] has yet to have any Licensed Professional or Municipality Inspector contact us about any defects in the roof We had a permit on the project The City did not send a violation or fail notice to us The roof is proper Thanks

To whom it may concern;This is my second responseNot sure why the first was not receivedThere is not one bit of truth in this complaintShe was upset that after not making even one payment that her vehicle was found and repossessedShe is the only one that was screaming and being vulgar
Extremely vulgarThe only time I called her was because after she called numerous times in a rowYelling and swearingI called her to say I would not meet her the following day if she did it againThe following day her husband called and I met with him and the belongings were returnedHe also apologized for her behaviorHe said she was upset about losing the vehicleThe belongings go immediately into storage to keep them safeWith a call at 9:am I will get them and meet up with the personShe was demanding things her way or no way that she would report to as many people as she couldAnd, went smooth with her husbandAgain, there is not one bit of truth in her complaint.thank you*** ***

To whom it may concern;This is my second response. Not sure why the first was not received. There is not one bit of truth in this complaint. She was upset that after not making even one payment that her vehicle was found and repossessed. She is the only one that was screaming and being vulgar....

Extremely vulgar. The only time I called her was because after she called numerous times in a row. Yelling and swearing. I called her to say I would not meet her the following day if she did it again. The following day her husband called and I met with him and the belongings were returned. He also apologized for her behavior. He said she was upset about losing the vehicle. The belongings go immediately into storage to keep them safe. With a call at 9:00 am I will get them and meet up with the person. She was demanding things her way or no way that she would report to as many people as she could. And, went smooth with her husband. Again, there is not one bit of truth in her complaint.thank you[redacted]