Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me A representative from Duval Honda contacted me on Friday September 29th to advise that I would be granted a full refundI did visit the business Friday September 29th and was directed to the cashier to process the refundI was advised that this can take to hours to update into my accountThough the funds have not yet posted to my account I was provided a refund receipt and will continue monitoring my account in regards to the posting of the funds Regards, [redacted]
Complaint: [redacted] I am rejecting this response because: How could I be satisfied after being lied to repeatedly? The circumstances in the business' reply were never shared with meI only received whatever excuses the sales staff, title/tag department and finance could muster up at the timeThey had their money and they didn't care about meeting their commitmentsThis is the second vehicle I've purchased from this dealership and it will be the lastI have received the tag and registration, but I am in no way satisfied with their customer service practices Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me A representative from Duval Honda contacted me on Friday September 29th to advise that I would be granted a full refundI did visit the business Friday September 29th and was directed to the cashier to process the refundI was advised that this can take to hours to update into my accountThough the funds have not yet posted to my account I was provided a refund receipt and will continue monitoring my account in regards to the posting of the funds Regards, [redacted]
Complaint: [redacted] I am rejecting this response because: How could I be satisfied after being lied to repeatedly? The circumstances in the business' reply were never shared with meI only received whatever excuses the sales staff, title/tag department and finance could muster up at the timeThey had their money and they didn't care about meeting their commitmentsThis is the second vehicle I've purchased from this dealership and it will be the lastI have received the tag and registration, but I am in no way satisfied with their customer service practices Regards, [redacted]