Mayfair IV Dry Cleaners

ID - [redacted] Helvetica, sans-serif;">Mayfair IV Response: On the morning of July *, 2015, a first time Customer came to our Cleaners and dropped off lbsof clothing to be washed for which he paid $Later that same day, we delivered his clean laundry to his homeOn the following day, he returned to our store complaining that there was a bleach spot on his dress shirt sleeveWe advised him that, if we did use bleach, all of his clothes would have bleach stains, not just one small spotAdditionally, we have no way of knowing if the bleach spot was already on the shirt sleeve before being washed, since we do not examine each piece of clothing before placing it in the washerAt that time, the Customer wanted to be paid $to replace the shirtWe refunded his $cleaning charge and he accepted it

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I have no idea on how they do their cleaning or handle they clothesAll I can say is that I did not have a stain there before I sent it out, and would be willing to make such statement under oath I would not want to waste my time on this and have since purchased a new shirt, for which I assume I will never get reimbursed, so do not have any reason to make this up, other than for fairness and arguing for what is right In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

ID - [redacted]  
Helvetica, sans-serif;">Mayfair IV Response:   On the morning of July *, 2015, a first time Customer came to our Cleaners and dropped off 10 lbs. of clothing to be washed for which he paid $9.90. Later that same day, we delivered his clean laundry to his home. On the following day, he returned to our store complaining that there was a bleach spot on his dress shirt sleeve. We advised him that, if we did use bleach, all of his clothes would have bleach stains, not just one small spot. Additionally, we have no way of knowing if the bleach spot was already on the shirt sleeve before being washed, since we do not examine each piece of clothing before placing it in the washer. At that time, the Customer wanted to be paid $100.00 to replace the shirt. We refunded his $9.90 cleaning charge and he accepted it.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
I have no idea on how they do their cleaning or handle they clothes. All I can say is that I did not have a stain there before I sent it out, and would be willing to make such statement under oath.  I would not want to waste my time on this and have since purchased a new shirt, for which I assume I will never get reimbursed, so do not have any reason to make this up, other than for fairness and arguing for what is right.

 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Review: I used the services of this dry cleaners and my shirt came back with a white stain, ruining it. They said they had no way of verifying if the stain was not there before and did not want to take responsibility for the damage, and would at most refund the cost of the service.I told them I was prepared to be under oath to assure that I had very recently used the shirt for meetings and was not aware of the fairly obvious stain beforehand.Desired Settlement: The right thing to do would be for them to reimburse me for the purchase of a new shirt, even if partially.

Business

Response:

ID - [redacted] Mayfair IV Response: On the morning of July *, 2015, a first time Customer came to our Cleaners and dropped off 10 lbs. of clothing to be washed for which he paid $9.90. Later that same day, we delivered his clean laundry to his home. On the following day, he returned to our store complaining that there was a bleach spot on his dress shirt sleeve. We advised him that, if we did use bleach, all of his clothes would have bleach stains, not just one small spot. Additionally, we have no way of knowing if the bleach spot was already on the shirt sleeve before being washed, since we do not examine each piece of clothing before placing it in the washer. At that time, the Customer wanted to be paid $100.00 to replace the shirt. We refunded his $9.90 cleaning charge and he accepted it.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]

I have no idea on how they do their cleaning or handle they clothes. All I can say is that I did not have a stain there before I sent it out, and would be willing to make such statement under oath. I would not want to waste my time on this and have since purchased a new shirt, for which I assume I will never get reimbursed, so do not have any reason to make this up, other than for fairness and arguing for what is right.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Consumer

Response:

At this time, I have not been contacted by Mayfair IV Dry Cleaners regarding complaint ID [redacted].Sincerely,[redacted]