[redacted] To whom it may concern- When Mr [redacted] first bought the [redacted] sofa he was very happyShortly after that he called to say their was a problem with the sofa I personally tried contacting him and left a message on his phone He never called back for months, at which time I went and looked at the sofa and fixed it, he was happy when I left He called again in January when I was on vacationWhen I called him back I went and looked at it againI have ordered a new back for the sofa and when it comes in I plan on putting it on for himI will not be giving him a refund Thank you, Michael JM [redacted]
*** To whom it may concern- When Mr*** first bought the *** sofa he was very happyShortly after that he called to say their was a problem with the sofa. I personally tried contacting him and left a message on his phone. He never called back for months, at which time I
went and looked at the sofa and fixed it, he was happy when I left. He called again in January when I was on vacationWhen I called him back I went and looked at it againI have ordered a new back for the sofa and when it comes in I plan on putting it on for himI will not be giving him a refund. Thank you, Michael JM***
Ronnie provided a verbal response to the Revdex.com: I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
[redacted] To whom it may concern- When Mr [redacted] first bought the [redacted] sofa he was very happyShortly after that he called to say their was a problem with the sofa I personally tried contacting him and left a message on his phone He never called back for months, at which time I went and looked at the sofa and fixed it, he was happy when I left He called again in January when I was on vacationWhen I called him back I went and looked at it againI have ordered a new back for the sofa and when it comes in I plan on putting it on for himI will not be giving him a refund Thank you, Michael JM [redacted]
*** To whom it may concern- When Mr*** first bought the *** sofa he was very happyShortly after that he called to say their was a problem with the sofa. I personally tried contacting him and left a message on his phone. He never called back for months, at which time I
went and looked at the sofa and fixed it, he was happy when I left. He called again in January when I was on vacationWhen I called him back I went and looked at it againI have ordered a new back for the sofa and when it comes in I plan on putting it on for himI will not be giving him a refund. Thank you, Michael JM***
Ronnie provided a verbal response to the Revdex.com: I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me