M&B Associates Reviews (12)
M&B Associates Rating
Description: COLLECTION AGENCIES
Address: 3435 Harlem Road Suite 3, Cheektowaga, New York, United States, 14215
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THIS IS IN REGARDS TO HER WACHOVIA ACCOUNT AND SHE WAS GIVEN AN OPPORTUNITY TO CONTACT THEIR CORPORATE OFFICE WHICH WOULD PROVIDE HER THE DOCUMENTATION THAT SHE WAS REQUESTING THE DATE FOR OPTIONS INVOLVES PAYING A LESSER AMOUNT AFTER THAT DATE BALANCE IN FULL WOULD HAVE BEEN REQUESTED
THE ACCOUNT HAS BEEN CLOSED AND RETURNED AS SHE STATED VERY CLEARLY SHE HAD NO INTENT ON RESOLVING THE ISSUE THE NUMBER WILL NOT BE CALLED AGAIN AS IT IS A CLOSED ISSUE SHE WILL NEED TO FOLLOW HER CHAIN AND TITLE THROUGH WELLS FARGO FOR ANY ADDITIONAL HELP ON THE ISSUE SHE WAS PROVIDED THE ORIGINAL ACCOUNT NUMBER FROM THE BANK TO DUE HER DUE DILIGENCE OPTIONS ARE DIFFERENT FROM A DEMAND FOR FULL BALANCE OWED AND THE DOCUMENTATION PROVIDES A SPECIFIC DATE IN REFERENCE TO THE ACCOUNT WE PROVIDED DOCUMENTATION A SECOND TIME THE CONSUMER HAS MOVED AND FAILED TO UPDATE HER ADDRESS WITH THE ORIGINAL CLIENT
The consumer was told to contact the has the credit union to inquire about the balance. This is the amount that was listed to our company on the portfolio that was placed. The consumer told us that it was something they wanted to resolve. Her family got involved in the issue. ...
We closed the account as disputed. And we have no intention of calling this consumer again as once they dispute the debt we must stop all collection activity for 30 days. Our company policy is that if it is disputed then we close the account and cease all activity permanently. She was sent Verification so that the consumer could do their own due diligence as well in regards to gathering the information the consumer needed to dispute it on their end with the original creditor that transferred the debt into the collections arena. They requested that all further correspondence be done via mail and gave us a direct verbal cease and desist. The information that we have in our system came from the original application with the original creditor. We understand that people have a right to dispute their debts. We have no intention on trying to continue to collect on any accounts that are in dispute. We would suggest going to the original creditor listed to the verification and for them to resolve it directly with that creditor so that they can have a more hands on approach to resolve this issue.
We offer as much correspondence that the consumer requests as well as correspondence whenever payment is taken. All they need to do is contact our office and make the request and the confirmation of payment and a new verification will be sent. We provide mail, email, and or fax. Since there is no specific consumer information that was provided we cannot contact them. Have them contact 800-816-8971 for any information they are requesting.
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below. I never received anything In writing from them. I never gave them any information in reference to the account for them to even know what I was calling about. [redacted] was not the supposed account holder [redacted] was and when I spoke with them they did advise that this was a scam. Regards, [redacted]
this consumer is not being called on a [redacted] account but on an acquisition of a former bank bought by [redacted]. they would need to contact [redacted] corporate office for their chain and title. this will get them in...
contact with the purchasing party. At that point they will be referred back to our office. Verification of debt is provided to verify that we are collecting on the correct party which when provided would give them an opportunity to verify the issue on their end. Walking into a [redacted] branch will not verify the debt as these accounts were not placed into [redacted] but only bought and sold by the bank. they have a right to verify the legitimacy of the debt and if they have any disputes they have the right to inform us.
Thank you for your response. I want them to stop calling me.
The moment this complaint came to our office we contacted the consumer and told her that her information was terminated and the payment was cancelled. We were told by the consumer that she did not file the complaint and this issue apparently involves a family member that was using her...
information. Once we received this information we closed the issue as a fraud issue and stripped the numbers off of the account. The consumer said that she wanted to still pay this. We told her that she would need to address it with her family member. We are a collections agency. We provided documentation and advised the consumer to contact the original creditor as they will always provide the original documentation to them. We have placed this account into a disputed status and will return it to our client in 30 days. She will no longer receive calls from our company as the account is now closed. A consumer has the right to contact the original creditor to verify the amount owed. If it is listed to her credit report it would be listed under the original creditor. We are asking this to be sealed as the consumer is not taking the proper steps to validate her account with the original creditor and failing to chase her chain and title.
Revdex.com: I never admitted to receiving the loan in the year of 2012 which is the only date they gave me. The company threatened me with jail time when I asked for written proof of the allegations. Halfway through the 3rd phone call from this company they claimed to be recording the conversation which should have been disclosed immediately. Sandpoint capital has been court ordered not to sell or attempt to collect any debt from the f.t.c.
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below. Regards,
The consumer was contacted and provided the contact information for the owners of the chain and title on the account. They will verify the that e have the right to work the accounts.[redacted]
Review: Unknown debt collector calling my place of employment & personal cell phone all hours of day/night. Has not sent me any letter about what the debt is and the number they are calling me from shows on the caller ID as a Cambodian number.
This consumer was just placed into our office on the 22nd of May. Account is has been closed. Our number is not registered to Cambodia, and our office is only open from 8:30 to 5pm daily, Monday through Friday. On the placement referenced with the consumer, she provided her home, cell, and work number, as required with any standard application process. The address she had provided was not updated (current) as well, and is listed as "no known current address", as she moved without updating her records with her creditor.
Review: They have a 2nd # 716-601-1294. They have contacted friends and family members leaving my private information on my voice mail. The last 4 of my ss# , what cars I own and threaten to sue if debt is not paid. I am working with another collection company for the same debt and advised of this. I believe this is a scam.Desired Settlement: Stop leaving private info on random voice mails. I do not believe this company is legitimate. They may be operating under another companies name
This account was placed in our office on 9/3/2015. The first call was placed with a simple message on 2/11/2015 on 2 numbers that were provided on the original documentation. This account is owned by our broker and is full chain and title. The consumer called in on 02/14/2015. She made mention that someone else was calling her on the same account. We sent Validation of debt to her email, [redacted], so that she can validate the debt with the original creditor. We followed up on this account on 02/20/2015 to find out what was taking place as it is illegal to sell accounts with chain and title to someone else and to continue to work the account. She stated she had an attorney and the account was closed and referenced back to our broker. Due to the consumer making unsound claims to our legitimacy we are asking that this be closed, unless the consumer can provide whatever credentials they have to support their claim. If no credentials are provided this can be considered slander and libel if published.
Review: This company calls me one afternoon advise me that they are preparing to take me to court. They claim that I have a WF bank check overdrawn form 2008 or 09. I disputed this over the phone. I do not believe this in accurate. I did not make any arrangements to pay. I ask them to send me an email to challenge their claim. they sent the email on 14 April. it stated
The balance of your account is as listed above. At this time our client has requested payment on the aforementioned
account. Call for options by 04/15/2015.
This email wasn't proof and the fact that they granted me (1) day to conduct causative research to challenge a 2008 check account, makes me question their Validity. Even though I did make any agreements/arrangement to pay the bottom of their email stated
"Your account will be returned to our client as uncollectable (direct refusal to cooperate) if you default on these arrangements.
you default on these arrangementsDesired Settlement: Remove my name from our calling list.
THIS IS IN REGARDS TO HER WACHOVIA ACCOUNT AND SHE WAS GIVEN AN OPPORTUNITY TO CONTACT THEIR CORPORATE OFFICE WHICH WOULD PROVIDE HER THE DOCUMENTATION THAT SHE WAS REQUESTING. THE DATE FOR OPTIONS INVOLVES PAYING A LESSER AMOUNT AFTER THAT DATE BALANCE IN FULL WOULD HAVE BEEN REQUESTED. THE ACCOUNT HAS BEEN CLOSED AND RETURNED AS SHE STATED VERY CLEARLY SHE HAD NO INTENT ON RESOLVING THE ISSUE. THE NUMBER WILL NOT BE CALLED AGAIN AS IT IS A CLOSED ISSUE. SHE WILL NEED TO FOLLOW HER CHAIN AND TITLE THROUGH WELLS FARGO FOR ANY ADDITIONAL HELP ON THE ISSUE. SHE WAS PROVIDED THE ORIGINAL ACCOUNT NUMBER FROM THE BANK TO DUE HER DUE DILIGENCE. OPTIONS ARE DIFFERENT FROM A DEMAND FOR FULL BALANCE OWED. AND THE DOCUMENTATION PROVIDES A SPECIFIC DATE IN REFERENCE TO THE ACCOUNT. WE PROVIDED DOCUMENTATION A SECOND TIME. THE CONSUMER HAS MOVED AND FAILED TO UPDATE HER ADDRESS WITH THE ORIGINAL CLIENT.