MBS Water Features

Complaint: [redacted] I am rejecting this response because:I've already responded to this in detail, so this will be a short responseThe sprinkler service company is still trying to throw the blame on meFor some reason they refuse to understand or accept the fact that THEIR COMPANY TECHNICIANS PLANTED THE SUGGESTION TO ME THAT THERE WAS A LEAK IN MY SYSTEMI DID NOT ORIGINATE THIS IDEAAfter they planted the idea, the Company called to have me schedule a service call so they could come out and check for the leak that they suggested was there So they come out and check and declare "THERE IS NO LEAK", but you owe us $for YOUR service callTHIS IS NOT ROCKET SCIENCETHIS IS JUST PLAIN WRONG It has nothing to do with me being a year old senior citizen on fixed incomeI really have nothing more to say about thisThank you Revdex.comThis has been a wonderful experience Sincerely, [redacted]

Mr [redacted] , In response to your disappointment we are sorry to hear you feel that wayBut in the service industry when you agree to have someone come out to your home for service it is only fair that you pay for those servicesWe only came out to help resolve your issue and we did it with very little cost to youEverything was all discounted or at no chargeAnd if being on a fixed income was the issue we could have worked something out but that issue was not brought up until your last response, we have other customers who also have fixed incomes and we have worked with them on payment plans if they have needed help with getting stuff done on their systems We understand that you are on a fixed income and are going to waive the invoice for you, but at the same time you just moved into a $350K plus subdivision while in your 70'sWe wish you the best of luck with your new lawn sprinkler service companyTake care, Yours Truly [redacted] ***