Mc Donald's Restaurant #7877

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
I was contacted by a Mc Donald's Area Manager and he apologized for not addressing the error the first time Unfortunately, it came after I
filed the complaint and I could not find a way to respond on this site I had to wait for your response All is well now and Thank you for your time
Regards,
*** ***

There was a misunderstanding on our part about which item the customer was referring to when trying to correct our menu board pricing A second attempt to correct the pricing was invalidated because of a keystroke error This error was corrected on or about 1/19/
It
is our company goal to keep up with the ever changing pricing of every product at every store While this is done electronically, it is almost impossible to avoid human error in entering every single price at every store In spite of this we strive to correct errors as soon as they have been identified
We are proud McDonald's owner/operators and as such we strive to provide the greatest quality of product at the best price available We do however make mistakes, but there is no attempt to scam any customer or government agency We work diligently to insure that mistakes are properly handled as soon as they are discovered at every level in the company