Mc Donald's

Initial Business Response /* (1000, 9, 2015/08/06) */
I will call the customer and try to make it right
Initial Consumer Rebuttal /* (3000, 11, 2015/08/17) */
(The consumer indicated he/she DID NOT accept the response from the business.)
On August 7, 2015, a senior manager telephoned;
apologized for her poorly trained local manager who did not honor McDonald's doubly posted "seconds from payment until food is received or receive a free sandwich on your next visit" guarantee; and promised that I will receive a free sandwich coupon in the mailAs of August 17, 2015, I have not receive the coupon