McCaffrey House Bed and Breakfast Inn

Safety Bullet LLC collected money from DM Premium Firearms for product never delivered Asking for refund of money On January 10, [redacted] paid $via check to Safety Bullet, LLC for quantity items @ $and $for shipping Items were never delivered to [redacted] Several emails and phone calls were placed to [redacted] , the "Inventor" as he calls himself Promise after promise with several mentions of blame towards his supplier, but again, no refund or product delivered The owner and Inventor himself has made many promises but has never delivered Do not trust this business or person I will tell everyone I see how much of a scammer this guy and business truly is I only hope some more people read this before they do business with this company I m sure he will come back with some clever statement about how it was not his fault, and how some dealers just can't be pleased Well, we never received product or refund, so you are a thie

I was contacted by the owner on a cold sales callI asked him to send info via email for review and if interested, I would call him I deal in Shotguns onlyHis company does not manufacture product for ShotgunsThree days later, he called my store and spoke to my office manager while she was busy handling customersIn the earshot of customers, he told her that I was an absolute disaster at customer service because I had not returned his emailWhen I called to confront him , he denied allShe and customers heard his call to herI would not recommend Mike *** nor his product

Safety Bullet LLC collected money from DM Premium Firearms for product never delivered Asking for refund of money
On January 10, ** *** *** paid $via check to Safety Bullet, LLC for quantity items @ $and $for shipping Items were never delivered to ** *** *** Several emails and phone calls were placed to *** ***, the "Inventor" as he calls himself Promise after promise with several mentions of blame towards his supplier, but again, no refund or product delivered The owner and Inventor himself has made many promises but has never delivered Do not trust this business or person I will tell everyone I see how much of a scammer this guy and business truly is I only hope some more people read this before they do business with this company I m sure he will come back with some clever statement about how it was not his fault, and how some dealers just can't be pleased Well, we never received product or refund, so you are a thie

Paid for order in advanceNever received full orderMe *** asked me to ship back what I had received and he would refund full orderNo refund
Mr *** came to my store promoting his productI agreed to order a package from himAfter about month I had only received a few items and wanted to know when I would get the rest of my orderMe *** could not give me an answerI told him if he could not fulfill my order I wanted a refundHe told me to ship the product back to him and he would issue a full refundI did soI have called Mr *** over times in the last two years plusHe has avoided my calls most of the time but I would change phones that I called on to get him to answerWhen I would get in touch with him he would apologize for the delay and that he would get right on itAfter more that two years it's time to take this further

No completion of products
I joined the company last yearHe Still did not complete my orderOr return my moneyI told *** *** to cancel and return my money I will send back his products.Till now I have heard nothing.I also told him to take off my company name from his listing and also to date he didn'tThe only thing I want is my money returned and I will be glad to return the products he sent me
He charged me total $That is what I want backThank you for your help
*** / *** *** & ***

Review: am writing from home this on the "birthday surprise weekend" My husband so graciously arranged for me at the expensive McCaffrey house because we left in the middle of the night from this horrible place. Something we had never done from any place we have stayed. [redacted] the owner's behavior couldn't have been more disturbing, rude, insincere and ungracious. She was the polar opposite of a welcoming host. The most I had ever seen. She was so anxious and unaware of what she was doing, it appeared as if she had a mental illness. When we arrived with our 2 dogs, we were not welcomed and stood there on the porch, while the caterer was going in and out of the house. No one said hello to us as we stood there standing after hours of long windy drive here . We both questioned if we were in the right place because we felt as if we were intruding despite the sign, when we turned off that said its name. It felt very awkward for us to be literally standing there with our bags, while people ran around around us. We couldn't tell who owned this place and [redacted] stared at us as if we were bothering her. When I said "Where's our room? I have to use the bathroom". I was ignored. She then proceeded to talk to the other guests that came in AFTER US. as if we were invisible. When we were finally acknowledged after my dog barked and she "GRABBED MY DOGS NOSE AND SAID " THERE IS NO BARKING HERE". "I WAS TOLD YOU DIDN'T BARK". I said "She's excited, she calms down, in a minute, and took her outside, after she told me they have a fenced yard and she and my other dog could run around. I wanted to say my husband explained to you that my border collie talks and you kept asking him if my dogs had fleas on the phone, but she obviously didn't remember and said she had talked to me, when I hadn't talked with her. No one offered to help with our bags and once [redacted] finally showed my husband the room, I was outside with my dogs, told him she had wanted to give us a room downstairs because of the dogs, and despite of making these reservations 6 months in advance, guess she didn't have time to arrange this. My husband and I wanted to ask her about things to do, since this is the first time we had been up in that area, but before he could she was gone, and she let my and I husband know several times she had a large party to prepare for and just disappeared from the room, which was a nice room, without a goodbye. We put our belongings in our room and left. When we returned around 8pm, We tried to make the best of it. [redacted] seemed calmer and was "super sugar sweet" now that her more important party guests with greener money than ours apparently were gone and her large party was over. She began to ask my husband where we had gone and what we had done that day and offered him cake that the party goers left. We were both so uncomfortable after begin treated so badly we came to the conclusion that the cost of this place was not worth our time, or effort and decided to leave. I called [redacted] from the car and let her know that we were leaving and told her how we felt like intruders and how unwelcome we were. She began telling me about how my dogs were wonderful and about her dog that she lost a few years ago and began saying how "bad I feel". Then the phone hung up because we lost reception in the Mountains, and my husband noticed a few moments later, that she had charged the full amount of the hotel for two nights. Guess [redacted] didn't feel that bad after all. I tried to call back but the reception was poor and we needed a place to stay because we wanted to go hiking the next day but ended up driving back home exhausted and now broke. Do not trust this place. [redacted] is unprofessional, untrustworthy and for lack of a better word off her rocker.Desired Settlement: We didn't spend any nights at this hotel but were charged for two nights. We would like our money back.

Business

Response:

This is in response to your requested dated August 6, 2014 which was received on August 9, 2014. Our guest, [redacted], sent you the same letter she posted on Yelp. I was very sad to read [redacted]'s complaint. We want all of our guest who stay with us to have a wonderful experience.

When [redacted] arrived we were preparing for an even for Sierra Repetory. Theatre which was part of a fundraising package. We let our house be used for the event. The guests and caterer were those of the person who had won the bid for the party. [redacted] and her husband arrived around 2 o'clock, at the same time that the caterer arrived. I agree it was all a bit confusing. Our regular check in time is 3pm.

[redacted]'s dogs are beautiful and well mannered. The boarder collie was barking and I kneeled down and placed my hands around his nose as I would do with my own dog. I realize now I shouldn't have done that and I'm so sorry. I said to the dog in what I thought was a quiet voice, we don't bark here. I then offered to get the dogs water and let [redacted] know that our yard was fenced and that she could take her dogs off leash and let them run. I would have liked to have been able to offer them a downstairs room where the rooms all have an outside entrance to the yard. Her husband [redacted] booked the room online July 10,2014 and by then all of the downstairs rooms were booked.

The [redacted]s (the reservation was booked under the name [redacted]), left the inn around midnight on August 2nd. I received a phone call from [redacted] saying they had left and I said how sorry I was that they left. We spoke a moment and because the cell phone reception was bad we were disconnected. I then ran their credit card for $415.80. Had they stayed for two nights the charges would have totaled $580.80 [redacted] had ordered flowers to be in the room upon arrival. But, after I read the review on Yelp I realized I had overcharged them $97.90. I then sent an email to [redacted] and with an explanation of my mistake and credited his account the $97.90. I also invited them all back to be our guest for a two night stay. [redacted] then sent me an email thanking me for he refund and stating that maybe in the future they will come back to the area.

I have faxed you a copy of the credit card and the email from me to [redacted] and [redacted]'s response.

Sincerely,

McCaffrey House