McCain's Air Conditioning & Auto Repair, Inc.

Complaint: ***
I am rejecting this response because: The stucco was never painted. The landscape happens to be a concrete sidewalk and not dirt. What you see in the picture does not have dirt against the wallVery poor stucco job as explained to me by three stucco expertsTo include an insurance inspector! Chris P*** did wait until the warrant;y expired to make sure he did not have to repair itI spoke to him personally at least three times and set up dates which he did not keepNothing was ever explained or talked about the two year warranty, in word or paper. Eventually avoiding my calls and emailsLast time I spoke with him he said "There is no money in stucco." I also know of two other customers here in Bernalillo that he has not gone back to fix their problemSo this has happened before. He also promised to go take a look at them and has not yetPulling the same trick so that the warranty will expireI also know that he was having problems with help he has or had hired. The other customers walls have large cracks on the stuccoStill no action for those other customersI believe that they will not fix those problems either. At the least I want as many people to know the the work done by L&M Window Glass & Doors is very poor quality at bestI have never had so many problems with other contractors as with L&M Window Glass & Doors
Regards,
*** *** [To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the responseIf the consumer does not provide a reason the complaint will be closed Answered]

Complaint: ***
I am rejecting this response because: The stucco I had on the house and garage before lasted years, and did not look as bad as these pictures attached. The proper materials were not usedI spoke to two other contractors including my insurance investigator and they said the adhesive was not added to the stucco, that was why your stucco work was crumbling off the wall so soonThe amount applied was so thin you could see the old stuccoThis stucco only lasted about three years before starting to look like a disasterYour quality of work was horrible
Regards,
*** *** [To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the responseIf the consumer does not provide a reason the complaint will be closed Answered]

Thank you for your
alerting us to the problem you have been having with L & M stucco, I
certainly understand your frustration.
For this particular job it
was not required to re wire the entire homeAccording to the standard
agreement, materials and workmanship are guaranteed for two yearsWe value
your business and I am sorry but we cannot reimburse you for the amount you requested
Sincerity, Lupita P***
Owner of L & M Stucco