McCall Pattern Company Reviews (2)
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McCall Pattern Company Rating
Description: PUBLISHERS-PERIODICAL
Address: 120 Broadway, 34th Floor, New York, New York, United States, 10271
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Review: Pattern [redacted] was not printed and at. $16.25 cost I expect a pattern to be correct. When I emailed [redacted] they basically questioned my sewing and didn't care, I feel a refund should have been offered. At the cost of these patterns they should work, I've been sewing over 45 years, I know a defective pattern.
Business
Response:
We received your complaint ID# [redacted], regarding our pattern [redacted]. We were concerned to hear that this customer had experienced difficulties while using our patterns. The customer was responded to with an email that stated the pattern was found to have no errors.
This pattern has been in our line for 7 years, and has sold many copies. When our patterns are found to be in error, we do offer compensation to the customer for the pattern, and also any fabric that may need to be repurchased.
In this case, however, there are no errors, and therefore we will not be refunding the customer for this pattern.
Review: I ordered pattern via mail, sent payment cheque April **, 2014 as well.The cheque has been ceashed - I never got the patterns!!
Product_Or_Service: PatternsDesired Settlement: DesiredSettlementID: Other (requires explanation)
I want the patterns before (!!) the end of June sent to my address,as well as an honest (!!) apologie!