McCallum Orthodontics, PA

I do not own the corporations none as [redacted] and [redacted] ***.The Associations governing documents, recorded and in the recorders office, require permit parking, and require the permits to visable at all times in the parking area assigned to the unit.Info about permit parking was deployed to the owner of the unit as well as the residents.The governing documents state the owner is responsible for the unit, the tenant, his guests, invitees, and all actions attributable to the unit[redacted] is the 20th towing company contracted by the Associations and what is now [redacted] in the last to years.There is no requirement to alert residents/owners to the change in towing companies The requirement is that the tow companies follow private property tow laws and the permit parking requirement.As a courtesy, [redacted] developed a sign to inform [redacted] residents and [redacted] residents that they risk tow if parked at [redacted] without being a resident at [redacted] ***.I am not certain what [redacted] Towing does any differently than any of the other tow companies contracted with...what laws are they breaking that make them predatory?Out of units with each unit averaging vehicles per unit, there have been approximately cars towed, several repeated tows of the same violator, stolen vehicles, and other scenarios.The complaining tenant was aware of the permit parking and risk of tow because he obtained his sticker parking permit on April, 3rd 2014....then on April 24, he upgraded his pass to the hanging parking pass, so yes, he was quite aware of the parking requirement for over a year [redacted] , CMCA, AMS

I am rejecting this response because:A reasonable "courtesy notice" should have been given to all residents days before [redacted] began the towings on April 1stThis could have been a single page stapled to the back fence of each unit as other notices areIt should have stated that [redacted] community will be patroled late at night to see if anyone has mistakenly parked in the wrong areaIf someone should park in the wrong area why not put a courtesy warning notice on the vehicle giving them a reasonable time limit to move the vehicle? to hours is the time limit stated on [redacted] Parking's websiteThis is because [redacted] Parking was newly started by [redacted] in April 2015, and needed to make some fast moneySo they towed as many vehicles as they could before proper notices could be given [redacted] was aware of this and allowed itPerhaps she and [redacted] are friends.The "courtesy notice" should also have informed residents that the Brookfield parking area nextto three [redacted] buildings was off limits to [redacted] No one living in these buildings knew this.Whenever a change is made in the community that can affect the peace, safety, security and the expence to live here, out of respect for the residents and their guests and to manage the community in a reasonable, sensible and responsible way proper information needs to be givenin advance, not after or so unnecessary towings have cost the residents and guests about $16,This is damage to people who cannot afford it

I would like to recommend each tenant discuss parking assignment and Association boundaries with the owner of their unit There are multiple tow companies contracted to perform private property tow between the HOAs and [redacted] *** The towing of vehicles occurs throughout the day as well as in the evening The Rules and Regulations in [redacted] are given to each potential tenant when they submit their screening application Each owner agrees to private property towing by virtue of the Governing Documents they bought into at the time of purchase The private property signage posted in the Association exceeds what is required by law The majority of residents have never been towed because they agree to follow the Rules and RegulationsAs a year resident of [redacted] HOA and year manager, I too, follow the private property towing requirements Thank you, [redacted]

I am rejecting this response because:The response from [redacted] did not answer the issues in the complaintWhy were [redacted] residents not notified in advance of the change from [redacted] to [redacted] before April 1st when the change took place?Why were [redacted] residents not notified in writing that the parking area next to two [redacted] buildings was off limits to [redacted] residents or guests?Why are warning notices not given when someone mistakenly parks in the wrong area as required in the California Vehicle Code and [redacted] Parking's Website?From [redacted] Parking Services Compliance Services:CC&R InspectionThis is a Free Service that we provide to our Managers, (With Signed Agreement).Our Inspection Team will come on to your Property as determined by Management, to inspect all vehicles to conform that they are in Compliance with the Current CC&Rs of the PropertyWe will Tag all vehicles that are in violation with either a 24, 48, 72, or hours warningVEHICLES will not be towed without Management Authorization.Why does Weymouth Company Owner [redacted] choose to allow a predatory towing company to harass [redacted] residents and guestsand disrupt the peace quiet and security of a nice neighborhood by hiring [redacted] to manage parking.Why are residents thrown out of [redacted] offices and targeted with additional towing s when they complain about the wrongful towing problem? [redacted] 's choice to allow predatory towing of residents and guests without proper and reasonable notice has caused great financial hardship to a mostly low income neighborhood

I do not own the corporations none as [redacted] and [redacted].The Associations governing documents, recorded and in the recorders office, require permit parking, and require the permits to visable at all times in the parking area assigned to the unit.Info about permit parking was deployed to the owner of the unit as well as the residents.The governing documents state the owner is responsible for the unit, the tenant, his guests, invitees, and all actions attributable to the unit.[redacted] is the 20th towing company contracted by the 3 Associations and what is now [redacted] in the last 15 to 20 years.There is no requirement to alert residents/owners to the change in towing companies.  The requirement is that the tow companies follow private property tow laws and the permit parking requirement.As a courtesy, [redacted] developed a sign to inform [redacted] residents and [redacted] residents that they risk tow if parked at [redacted] without being a resident at [redacted].I am not certain what [redacted] Towing does any differently than any of the other tow companies contracted with...what laws are they breaking that make them predatory?Out of 136 units with each unit averaging 2 vehicles per unit,  there have been approximately 40 cars towed, several repeated tows of the same violator, stolen vehicles, and other scenarios.The complaining tenant was aware of the permit parking and risk of tow because he obtained his  sticker parking permit on April, 3rd 2014....then on April 24, 2015 he upgraded his pass to the hanging parking pass, so yes, he was quite aware of the parking requirement for over a year. [redacted], CMCA, AMS

I would like to recommend each tenant discuss parking assignment and Association boundaries with the owner of their unit.
There are multiple tow companies contracted to perform private property tow between the 3 HOAs and [redacted].
The towing of vehicles occurs throughout the day as well as...

in the evening.
The Rules and Regulations in [redacted] are given to each potential tenant when they submit their screening application.
Each owner agrees to private property towing by virtue of the Governing Documents they bought into at the time of purchase.
The private property signage posted in the Association exceeds what is required by law.
The majority of residents have never been towed because they agree to follow the Rules and Regulations. As a 24 year resident of [redacted] HOA and 9 year manager, I too, follow the private property towing requirements.
Thank you,
[redacted]

I am rejecting this response because:The response from [redacted] did not answer the issues in the complaint. Why were [redacted] residents not notified in advance of the change from [redacted] to [redacted] before April 1st 2015 when the change took place?Why were [redacted] residents not notified in writing that the parking area next to two [redacted] buildings was off limits to [redacted] residents or guests?Why are warning notices not given when someone mistakenly parks in the wrong area as required in the California Vehicle Code and [redacted] Parking's Website?From [redacted] Parking Services page:Compliance Services:CC&R InspectionThis is a Free Service that we provide to our Managers, (With Signed Agreement).Our Inspection Team will come on to your Property as determined by Management, to inspect all vehicles to conform that they are in Compliance with the Current CC&Rs of the Property. We will Tag all vehicles that are in violation with either a 24, 48, 72, or 96 hours warning. VEHICLES will not be towed without Management Authorization.Why does Weymouth Company Owner [redacted] choose to allow a predatory towing company to harass [redacted] residents and guestsand disrupt the peace quiet and security of a nice neighborhood by hiring [redacted] to manage parking.Why are residents thrown out of [redacted] offices and targeted with additional towing s when they complain about the wrongful towing problem?[redacted]'s choice to allow predatory towing of residents and guests without proper and reasonable notice has caused great financial hardship to a mostly low income neighborhood.

I am rejecting this response because:A reasonable "courtesy notice" should have been given to all residents 30 days before  [redacted] began the towings on April 1st. This could have been a single page stapled to the back fence of each unit as other notices are. It should have stated that [redacted] community will be patroled late at night to see if anyone has mistakenly parked in the wrong area. If someone should park in the wrong area why not put a courtesy warning notice on the vehicle giving them a reasonable time limit to move the vehicle? 24 to 96 hours is the time limit stated on [redacted] Parking's website. This is because [redacted] Parking was newly started by [redacted] in April 2015, and needed to make some fast money. So they towed as many vehicles as they could before proper notices could be given. [redacted] was aware of this and allowed it. Perhaps she and [redacted] are friends.The "courtesy notice" should also have informed residents that the Brookfield parking area nextto three [redacted] buildings was off limits to [redacted]. No one living in these buildings knew this.Whenever a change is made in the community that can affect the peace, safety, security and the expence to live here, out of respect for the residents and their guests and to manage the community in a reasonable, sensible and responsible way proper information needs to be givenin advance, not after 40 or so unnecessary towings have cost the residents and guests about $16,000. This  is damage to people who cannot afford it.