McClain DeWees, PLLC

Response: I am sincerely sorry that Mr [redacted] did not have a good customer service experience with our firmEach year our firm successfully assists hundreds of clients in their legal matters, and this is not the way in which our firm strives to do businessWe have made a sincere apology to Mr [redacted] and have attempted to make things rightWe believe the issue has been resolved to his satisfactionAs a gesture of goodwill, we have refunded the $consultation fee, and we have worked diligently to complete the delivery of services he expectedWe will note, however, that the fee paid was a $non-refundable consultation fee, and Mr [redacted] did meet with an attorney to discuss his issue in exchange for that fee

Revdex.com:The business has issued a full refund as requested I consider this to be an acceptable solution to my complaint.
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Response: I am sincerely sorry that Mr. [redacted] did not have a good customer service experience with our firm. Each year our firm successfully assists hundreds of clients in their legal matters, and this is not the way in which our firm strives to do business. We have made a sincere apology to Mr....

[redacted] and have attempted to make things right. We believe the issue has been resolved to his satisfaction. As a gesture of goodwill, we have refunded the $100 consultation fee, and we have worked diligently to complete the delivery of services he expected. We will note, however, that the fee paid was a $100 non-refundable consultation fee, and Mr. [redacted] did meet with an attorney to discuss his issue in exchange for that fee.