Complaint: [redacted]
I am rejecting this response because: This was a scam because the product was already on the vehicle before we bought it. This unit was a rental before we bought it. This has been done to several people I bet and they don't even know it. They stated that...
the product couldn't be removed but it was already on there before we bought it. We believe this to be highly unethical! We will not drop this!
Sincerely,
[redacted]
Complaint: [redacted]
I am rejecting this response because:
This response is not acceptable. I have heard this exact thing over and over. I have asked that McClains stand behind their product that I purchased from them for cash. The KZ trailer that I have is a...
lemon that has had some major issues happen more than once. I need McClains to stand up and do what's right and be the spokesperson to KZ on these issues. This camper that I paid 20k cash for is a dud and I want some kind of compensation.
Sincerely,
[redacted]
Initial Business Response /* (1000, 5, 2015/07/29) */
Thank You for purchasing from McClain's RV. We strive to provide the very best service possible, including providing all terms of sale in writing for our customers' review and approval. If we can be of further assistance please feel free to...
Initial Business Response /* (1000, 5, 2015/05/13) */
Mr. [redacted] partial payment was refunded to the method used for payment once the internal transaction was closed. It often takes several few days for the credit card provider to credit the account. Any delay was unintentional, we value our...
[redacted]See Attached[redacted]
Complaint: [redacted]
I am rejecting this response because: This was a scam because the product was already on the vehicle before we bought it. This unit was a rental before we bought it. This has been done to several people I bet and they don't even know it. They stated that...
the product couldn't be removed but it was already on there before we bought it. We believe this to be highly unethical! We will not drop this!
Sincerely,
[redacted]
Complaint: [redacted]
I am rejecting this response because:
This response is not acceptable. I have heard this exact thing over and over. I have asked that McClains stand behind their product that I purchased from them for cash. The KZ trailer that I have is a...
lemon that has had some major issues happen more than once. I need McClains to stand up and do what's right and be the spokesperson to KZ on these issues. This camper that I paid 20k cash for is a dud and I want some kind of compensation.
Sincerely,
[redacted]
Initial Business Response /* (1000, 5, 2015/07/29) */
Thank You for purchasing from McClain's RV. We strive to provide the very best service possible, including providing all terms of sale in writing for our customers' review and approval. If we can be of further assistance please feel free to...
contact us, we highly value your patronage.
Initial Business Response /* (1000, 5, 2015/05/13) */
Mr. [redacted] partial payment was refunded to the method used for payment once the internal transaction was closed. It often takes several few days for the credit card provider to credit the account. Any delay was unintentional, we value our...
customer's patronage with high regard.