The complainant purchased group tickets to the and was erroneously quoted a price of $22.50/ticket in Section Tickets in Section are actually $32.40/ticket When complainant came to Yankee Stadium to pick up his tickets, we informed him of and apologized for the error However, complainant demanded that we provide him with tickets in Section for $22.50/ticket instead of their actual face value of $32.40/ticket A ticket representative informed him that he could: (a) keep the group tickets in the seating section (i.e., Section 410) which corresponds with the face value of the tickets he paid (i.e., $22.50/ticket); (b) receive a credit for the group tickets he purchased and pay the difference for group tickets in Section (i.e., $- $= $x = $198.00); or (c) receive a full refund The complainant informed us that he would accept the $tickets in Section Since complainant accepted the tickets in Section at $22.50/ticket, we do not understand his complaint other than he is trying to get tickets valued at $32.40/ticket for $22.50/ticket Of course, if complainant remains unsatisfied, we would be willing to resolve this matter by offering complainant a full refund In order to receive a full refund, complainant would have to return the tickets to Yankee Stadium before We will not be able to give him a refund absent the return of the actual tickets in complainant's possession or if the tickets are returned on the day of the game (i.e., 0717) or afterwards We are unwilling to provide complainant with tickets valued at $32.40/ticket for $22.50/ticket
The complainant purchased group tickets to the and was erroneously quoted a price of $22.50/ticket in Section Tickets in Section are actually $32.40/ticket When complainant came to Yankee Stadium to pick up his tickets, we informed him of and apologized for the error However, complainant demanded that we provide him with tickets in Section for $22.50/ticket instead of their actual face value of $32.40/ticket A ticket representative informed him that he could: (a) keep the group tickets in the seating section (i.e., Section 410) which corresponds with the face value of the tickets he paid (i.e., $22.50/ticket); (b) receive a credit for the group tickets he purchased and pay the difference for group tickets in Section (i.e., $- $= $x = $198.00); or (c) receive a full refund The complainant informed us that he would accept the $tickets in Section Since complainant accepted the tickets in Section at $22.50/ticket, we do not understand his complaint other than he is trying to get tickets valued at $32.40/ticket for $22.50/ticket Of course, if complainant remains unsatisfied, we would be willing to resolve this matter by offering complainant a full refund In order to receive a full refund, complainant would have to return the tickets to Yankee Stadium before We will not be able to give him a refund absent the return of the actual tickets in complainant's possession or if the tickets are returned on the day of the game (i.e., 0717) or afterwards We are unwilling to provide complainant with tickets valued at $32.40/ticket for $22.50/ticket
Revdex.com:At this time, I have not been contacted by New York Yankees regarding complaint ID [redacted] .Sincerely, [redacted]