Horrible customer serviceMy salesman, ***, who is also the manager of the store was wonderful to work withBut his assistant is terribleWaited almost two weeks for my sectional to come in, and they called me the day before (minutes after I got rid of my old couches) and told me they weren't in yetWhen I called back and talked to ***s assistant, he was very rudeHe told me the money would be back on my credit card within hours and hung up on meNever once tried to work something out with me or apologize*** called me back and apologized for his assistants actions and is sending a temporary couch out for me so I will have furniture until mine comes in because I have a birthday party for my son tomorrowWhen I called today to see when it was going to be delivered today, his assistant once again answered and told me it would be an hour and hung up on meVery unsastified
Horrible customer serviceMy salesman, ***, who is also the manager of the store was wonderful to work withBut his assistant is terribleWaited almost two weeks for my sectional to come in, and they called me the day before (minutes after I got rid of my old couches) and told me they weren't in yetWhen I called back and talked to ***s assistant, he was very rudeHe told me the money would be back on my credit card within hours and hung up on meNever once tried to work something out with me or apologize*** called me back and apologized for his assistants actions and is sending a temporary couch out for me so I will have furniture until mine comes in because I have a birthday party for my son tomorrowWhen I called today to see when it was going to be delivered today, his assistant once again answered and told me it would be an hour and hung up on meVery unsastified