I am responding to the complaint.
We were called out to do a service on two wall heaters see our service work order #2456 signed by the owners tenet S[redacted] Remick.
We serviced both heaters and cleaned the burners, she made a comment that every time she uses...
the heater she gets a head ache.
We told her that we didn't find a crack in the firebox but she should have a carbon monoxide alarm installed and that do to the age of the system they should be replaced.
We gave them a bid two weeks later when I returned from a business trip.
We have a signed service work order signed by S[redacted] in the location first approving to start the work and second stating I have authority to order the above work outline above which has been satisfactorily completed. I agree that seller retains title to equipment and/or material furnished until final payment is made. if payment is not made as agreed, seller can remove said equipment/materials at seller's expense. Any damage resulting from said removal shall not be the responsibility of seller.
The amount is due and never was paid for service and cleaning, no parts. the customer just doesn't want to pay his bill. I am removing him from our system and giving a credit. but they should pay as the work was completed and signed as done.
J[redacted]
CEO
McCormack Heating & Air.
I am responding to the complaint.
We were called out to do a service on two wall heaters see our service work order #2456 signed by the owners tenet S[redacted] Remick.
We serviced both heaters and cleaned the burners, she made a comment that every time she uses...
the heater she gets a head ache.
We told her that we didn't find a crack in the firebox but she should have a carbon monoxide alarm installed and that do to the age of the system they should be replaced.
We gave them a bid two weeks later when I returned from a business trip.
We have a signed service work order signed by S[redacted] in the location first approving to start the work and second stating I have authority to order the above work outline above which has been satisfactorily completed. I agree that seller retains title to equipment and/or material furnished until final payment is made. if payment is not made as agreed, seller can remove said equipment/materials at seller's expense. Any damage resulting from said removal shall not be the responsibility of seller.
The amount is due and never was paid for service and cleaning, no parts. the customer just doesn't want to pay his bill. I am removing him from our system and giving a credit. but they should pay as the work was completed and signed as done.
J[redacted]
CEO
McCormack Heating & Air.