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McCoy Miller

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McCoy Miller Reviews (1)

WARNING! DON'T use Cricket Pools & Spa for pool maintenance services. I made the mistake of calling them to come do a basic cleaning job for minor green algae build up on pool floor, but my pool water was still crystal clear. I also wanted an estimate to replace burnt light and sand filter. During the first trip technician admitted he back washed sand filter into pool. Four service charges later at $60 each my pool still wasn't clean, but in fact looked way worse then before I initially called them. I never even received repair estimate that I was charged $69.95 for on top of everything else. Keep in mind none of these charges were ever agreed upon before hand. After the fourth service trip by their technician who stated he was done and water should clear within 24 hours I was skeptical. Needless to say after 24 hours this was not the case so I decided to email them my concerns. Their response basically stated that they know their business and guaranteed I received exemplary service. Well by the looks of my pool I beg to differ. I then called another local pool company who had my pool clean in 2 trips and it looked way worse then before cricket initially came out. Well less than a month later I received a bill stating my account was 90 days overdue for $450. How am I 90 days past due when services (and I use that word lightly) were done less than a month ago? End result, I was advised by cricket that they would not adjust bill and they even threatened to take me to small claims court to collect. Personally, I don't have the time nor finances to fight this in court or trust me I would on principle alone. If you want to be overcharged for subpar pool services then threatened with small claims court when you challenge their quality of services or invoice charges then this is the company for you...

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