Bought a vehicle from Ocean Honda with extended warranty (Honda Care) then less than two years started having noise and looseness in steering column. Brought to Ocean Honda and 2+ hours later was told they would have to order part. Rec'd a call about 2 weeks later, brought car in and was given a loaner car. Few days later rec'd a call that Honda Care would not cover problem with steering as it wasn't on the recall list. Drove our car home with the problem not repaired. Emailed owner John V. who advised car had been repaired and provided a copy of the work order. When I challenged the authenticity he did not reply. They were more concerned with selling us a newer vehicle than fixing ours. Service person even said to dump it and get another. Asked to be reimbursed for extended warranty we paid for but John V. didn't answer, again. Will NEVER, EVER, buy a vehicle from this dealership again!!! BUYER BEWARE!!!!
Was it worth the drive! A resounding YES!! having spent a good 3 weeks in search of a lightly used Honda Odyssey in the Orlando area I decided to drive to Port Richey ...glad I did. Not only was I able to find the car I wanted,the dealership was a pleasure to work with. Having done extensive research ,visited way too many other dealerships. I can honestly say this was the best experience . Not only do I feel I received an honest & fair price I was treated with respect, professionalism and amazing service from Lily Swensen, Shane Torabi and all I encountered while at the dealership. So how does one get a car from Port Richey to Orlando ? they delivered to my door the very next day!!! Thank you Ocean Honda
Bought a vehicle from Ocean Honda with extended warranty (Honda Care) then less than two years started having noise and looseness in steering column. Brought to Ocean Honda and 2+ hours later was told they would have to order part. Rec'd a call about 2 weeks later, brought car in and was given a loaner car. Few days later rec'd a call that Honda Care would not cover problem with steering as it wasn't on the recall list. Drove our car home with the problem not repaired. Emailed owner John V. who advised car had been repaired and provided a copy of the work order. When I challenged the authenticity he did not reply. They were more concerned with selling us a newer vehicle than fixing ours. Service person even said to dump it and get another. Asked to be reimbursed for extended warranty we paid for but John V. didn't answer, again. Will NEVER, EVER, buy a vehicle from this dealership again!!! BUYER BEWARE!!!!
Was it worth the drive! A resounding YES!! having spent a good 3 weeks in search of a lightly used Honda Odyssey in the Orlando area I decided to drive to Port Richey ...glad I did. Not only was I able to find the car I wanted,the dealership was a pleasure to work with. Having done extensive research ,visited way too many other dealerships. I can honestly say this was the best experience . Not only do I feel I received an honest & fair price I was treated with respect, professionalism and amazing service from Lily Swensen, Shane Torabi and all I encountered while at the dealership. So how does one get a car from Port Richey to Orlando ? they delivered to my door the very next day!!! Thank you Ocean Honda