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McDonald's USA

2518 Beatties Ford Rd, Charlotte, North Carolina, United States, 28216-4318

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McDonald's USA Reviews (%countItem)

I went to McDonald's on 2/20/20 between 7:30-7:45am and ordered a medium iced caramel macchiato extra caramel drizzle and 2 chicken mcgriddles. My total came to $6.37. The cashier did not give me a receipt. I gave her exact change. I got my food and headed to work. As I get ready to eat one of my sandwiches, I notice hair in it. Being that I was given a receipt, I took a picture and threw it away. I went back the next day, asked for the manager. A guy came and I explained the situation. He said I needed the receipt or the food. I asked for corporate number and he gave me the store number. I called the store and spoke to a lady who was very unprofessional and rude saying she needed the receipt or food. I explained that I wasn't going to keep unsanitary food with nasty hair in it for 24hrs. That's disgusting. She stated that she tell her employees to give receipts no matter what and that it's policy. I told her that her employee didn't follow policy when she didn't give me receipt then and the lady still said there's nothing she can do. She said people complain all the time and I told her if she ring up the exact order I mentioned she would she there's truth in how much I paid because I go there every morning on my way to work and order the same thing.Product_Or_Service: M Iced Cramael Macchiato, 2 Chicken McGriddles

Desired Outcome

Other (requires explanation) Other (requires explanation)I would like refund for $6.37, the order I originally placed on 2/20/20 free of charge AND a coupon for a free meal(s).

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Address: 2518 Beatties Ford Rd, Charlotte, North Carolina, United States, 28216-4318

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