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McDonough's Tree Service

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McDonough's Tree Service Reviews (4)

---------- Forwarded message ---------- From: Revdex.com of Metro Washington DC Date: Wed, Jun 4, at 10:AM Subject: Fwd: Complaint ID [redacted] Follow Up RESOLVED To: [redacted] < [redacted] >---------- Forwarded message ---------- From: < [redacted] > Date: Tue, Jun 3, at 7:PM Subject: Re: Complaint ID [redacted] Follow Up RESOLVED To: [email protected] Cc: [redacted] , McDonough Tree Service completed the work promptly today The situation is resolved Please remove the complaint Thank you [redacted] From: [redacted] To: [email protected] Cc: [redacted] Sent: Tuesday, June 3, 4:02:PM Subject: Complaint ID [redacted] Follow Up To [redacted] , I am following up with you regarding Complaint ID [redacted] against McDonough's Tree Service I just left you at voicemail at ###-###-#### at 4:PM, and I am following up with this email, and copying McDonough's Tree Service on the email I spoke to [redacted] McDonough from McDonough's Tree Service today We had a misunderstanding about the volume of tree branches he was to remove, due to snow and ice storms making it difficult for him to understand the full scope of work He said he is resolving the situation today by sending a crew to my house to remove the pile of branches I wanted to make sure you are aware of the fact that he contacted me and pledged to take care of the situation I believe [redacted] will take care of this, and when it is resolved today, I will let you know, and the complaint can be removed Thank you [redacted] --

---------- Forwarded message ----------
From: Revdex.com of Metro Washington DC
Date: Wed, Jun 4, at 10:AM
Subject: Fwd: Complaint ID *** Follow Up RESOLVED
To: *** *** ---------- Forwarded message
----------
From:
Date: Tue, Jun 3, at 7:PM
Subject: Re: Complaint ID *** Follow Up RESOLVED
To: [email protected]
Cc: ***
***,
McDonough Tree Service completed the work promptly today The situation is resolved Please remove the complaint
Thank you
*** ***
From: ***
To: [email protected]
Cc: ***
Sent: Tuesday, June 3, 4:02:PM
Subject: Complaint ID *** Follow Up
To *** ***,
I am following up with you regarding Complaint ID *** against McDonough's Tree Service I just left you at voicemail at ###-###-#### at 4:PM, and I am following up with this email, and copying McDonough's Tree Service on the email
I spoke to *** McDonough from McDonough's Tree Service today We had a misunderstanding about the volume of tree branches he was to remove, due to snow and ice storms making it difficult for him to understand the full scope of work He said he is resolving the situation today by sending a crew to my house to remove the pile of branches I wanted to make sure you are aware of the fact that he contacted me and pledged to take care of the situation I believe *** will take care of this, and when it is resolved today, I will let you know, and the complaint can be removed
Thank you
*** ***
--

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

I do apologize, and we are resolving this issue immediatelyOur cohas an A+ rating and due to a recent series of storms in the *** area, we are inundated with customers, and it is impossible to keep everyone done in a timely fashionWe are however working 6-days a week and trying our
bestThis along with the other issue that has already been resolved is #in yearsSorry

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